Published by simraco on Dec 3, 2024

contact Telewebion Chat with our AI-based Telewebion Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Telewebion?



characters left:

Why chat with our AI Telewebion Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Telewebion.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Telewebion image 1   contact Telewebion image 2


What users are saying

1. and the user interface of the app and website are just awfulThe app was ok till the last update , from that point , as soon as internet connection getting slow the seeable size of screen becoming smaller instead of the quality getting low with the same full screen.Very good app, using for over 6 yrs, free, no ads.

2. 2021-07-26> update: The streaming service and latest app update are terible tested on multiple devices and ISP's, from Canada.Dear Telewebion customer service this is the best app I have ever seen and I'm using this app for more than several years and somehow I,m addicted to this from Monday 19th of Jan the Telewebion is disconnected from both website and app.

3. Also, this app needs Chromecast support.very bad!!!!! The program is installed on my phone, but at first the message "Unspecified error" is written and it does not enter the program.!!!! My mobile model is "Huawei Y6pro" with Android 5.1It improved recently, but now it's terrible.

4. The app itself is quite easy to use and has been flawlessly functioning since 2015.The app has difficulty connecting internet, not much send data, Icons won't appear & after a couple of seconds & attempts it is closed.

5. The new version is limited mostly to live streaming of Iranian TV (which is not interesting) and a very limited archive of the same channels.

6. If you can't fix it then what's the point in using this app !!??Wonderful and practical way to follow news and watch Iranian tv.

7. Used to give access to a very large archive of movies and TV series including fording made movies dubbed to Farsi.

8. Great app for those who like to learn Farsi and get familiar with Iran's culture.

9. What to do?this is a good service idea but the servers are just the worst.

10. Great umbrella for all tv and radio stations in Iran.

11. i can't watch TV at a good bitrate because of it.

Steps to Troubleshoot & Fix Telewebion Issues

1. Fix Telewebion Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Telewebion: Restarting the app will resolve most errors.
  2. Update the Telewebion App. Here is how:
    1. On Android goto PlayStore » Search for "Telewebion" » Open Telewebion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Telewebion » click "UPDATE".
  3. Clear Telewebion app cache: Clearing cached data will force your app to retrieve the latest data directly from Telewebion servers.
    1. On Android, goto Settings » Apps » Select "Telewebion" » click Storage » click "Clear Cache".
  4. Check Telewebion app permissions. If any of these permissions required to use your device's features are disenabled, Telewebion might not work.
  5. Uninstall and reinstall Telewebion. If nothing else has worked, completely uninstall Telewebion then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Telewebion not working


2. Fix Telewebion Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Telewebion be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Telewebion not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Telewebion may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!