AppContacter
Contact Kidjo Stories Customer Service
Published by Kidjo on Aug 12, 2024
Report an issue with Kidjo Stories.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
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Why should I report an Issue with Kidjo Stories: Kids Audiobooks?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Kidjo to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Kidjo Stories Customer Insights
Steps to Troubleshoot & Fix Kidjo Stories Issues
1. Fix Kidjo Stories Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Kidjo Stories: Restarting the app will resolve most errors.
- Update the Kidjo Stories App. Here is how:
- On Android goto PlayStore » Search for "Kidjo Stories" » Open Kidjo Stories: Kids Audiobooks » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Kidjo Stories » click "UPDATE".
- Clear Kidjo Stories: Kids Audiobooks app cache: Clearing cached data will force your app to retrieve the latest data directly from Kidjo Stories servers.
- On Android, goto Settings » Apps » Select "Kidjo Stories: Kids Audiobooks" » click Storage » click "Clear Cache".
- Check Kidjo Stories app permissions. If any of these permissions required to use your device's features are disenabled, Kidjo Stories might not work.
- Uninstall and reinstall Kidjo Stories. If nothing else has worked, completely uninstall Kidjo Stories then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Kidjo Stories not working
2. Fix Kidjo Stories Server issues & Internet Connection
- Check network connection: An unstable Internet will make Kidjo Stories be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Kidjo Stories not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Kidjo Stories may not be able to connect to the Internet when running in the background.
