AppContacterPublished by Kidjo on Aug 12, 2024
Contact Kidjo Stories Customer Service
Chat with our AI-based Kidjo Stories Support
Why chat with our AI Kidjo Stories Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of Kidjo Stories.
- Skip support wait times and emailing back and forth. Get help immediately.
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Steps to Troubleshoot & Fix Kidjo Stories Issues
1. Fix Kidjo Stories Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Kidjo Stories: Restarting the app will resolve most errors.
- Update the Kidjo Stories App. Here is how:
- On Android goto PlayStore » Search for "Kidjo Stories" » Open Kidjo Stories: Kids Audiobooks » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Kidjo Stories » click "UPDATE".
- Clear Kidjo Stories: Kids Audiobooks app cache: Clearing cached data will force your app to retrieve the latest data directly from Kidjo Stories servers.
- On Android, goto Settings » Apps » Select "Kidjo Stories: Kids Audiobooks" » click Storage » click "Clear Cache".
- Check Kidjo Stories app permissions. If any of these permissions required to use your device's features are disenabled, Kidjo Stories might not work.
- Uninstall and reinstall Kidjo Stories. If nothing else has worked, completely uninstall Kidjo Stories then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Kidjo Stories not working
2. Fix Kidjo Stories Server issues & Internet Connection
- Check network connection: An unstable Internet will make Kidjo Stories be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Kidjo Stories not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Kidjo Stories may not be able to connect to the Internet when running in the background.
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