Published by Container

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Why should I report an Issue with Cinema Box?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Container to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Cinema Box Customer Insights

1. GARBAGE!!!! The moment I open the app it says this app is not supported in your country and I can't get into the app! I live in Canada! I was looking forward to this, but it's just a big disappointment!😞 It should of listed in the description which countries it's available for and WHY IS IT AVAILABLE TO DOWNLOAD WHEN IT CAN'T SUPPORT MY COUNTRY?the app was working perfectly for several months , and then suddenly it's just stopped working , every time I tried to open it this message pop up ( this app it's not supported in your country ) , what is the problem can anyone help me please.The title is English and it's available on Google Play to all countries, but it *only* works in Iraq lol.

2. So in which country it will support?I used vpn for all countries even not drove.worst aap in the play store ever.It just afake.i am insisted for one star otherwise zer starJesus Christ why did the app stop working in most of the country's whenever I open it I get a text that says this app is no longer supported in your country"This app is not supported in your country".

3. App does not function.Great app but I had a problem, when I watch movie or series in the app it keep loading every minute, please fix it for perfect watch, I use Huawei mate 10 light, thank youI'm one of those people who check the reviews in hope that there are good ones saying that it works.But it doesn't.

4. It's not available in most countries and it won't even open.This is such a dumb app I use it on my TV in th USA but on the phone in the USA it doesn't work.

5. "Not supported in your country",😗"Not supported in your country"😗.

6. That's like giving an app a Japanese name and only making it available in Lithuania.My experience? Curse on such aaps.

7. Flipped my VPN to 12 different countries to be met with the same result.

Steps to Troubleshoot & Fix Cinema Box Issues

1. Fix Cinema Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cinema Box: Restarting the app will resolve most errors.
  2. Update the Cinema Box App. Here is how:
    1. On Android goto PlayStore » Search for "Cinema Box" » Open Cinema Box » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cinema Box » click "UPDATE".
  3. Clear Cinema Box app cache: Clearing cached data will force your app to retrieve the latest data directly from Cinema Box servers.
    1. On Android, goto Settings » Apps » Select "Cinema Box" » click Storage » click "Clear Cache".
  4. Check Cinema Box app permissions. If any of these permissions required to use your device's features are disenabled, Cinema Box might not work.
  5. Uninstall and reinstall Cinema Box. If nothing else has worked, completely uninstall Cinema Box then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cinema Box not working


2. Fix Cinema Box Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cinema Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cinema Box not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cinema Box may not be able to connect to the Internet when running in the background.

Reported Issues