Published by American Family Association on Nov 21, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with AFR?



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Why chat with our AI AFR Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of AFR.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Which it never did before one of the "updates" so I have to keep my screen on in order to be able to keep listening which drains down the battery & the most I can keep it on is 10 minutes then I have to open it back up again to keep listening.Update: Thank you developer for responding.

2. the "Recent Podcast" works fine but the live streaming with Talk, Hybrid or Music wont even start streaming half the time and then when it does it will just stop.

3. It's a great idea, but worth nothing if it doesn't work-- which is most of the time.Works great most of the time but sometimes stops or freezes up and I will miss some of the program I was listening to.

4. (Edit) It stops playing every time I lock the screen.

5. But there are times it won't play, and if my phone goes into screen saving, it will stop playing.

6. Other than that I'm happy with it.As others have mentioned, the app with Android (latest version) is totally useless for live streaming content.

7. I listen to your podcasts, but I basically cannot listen live unless I'm near a radio.This app has been flawlessly performing for several years.

8. In several months so I have been able to listen to all my favorite programs.

9. The reason I didn't give 5 stars is because when my screen saver turns on & the screen goes to black the app stops running.

10. I have resorted to using the apps from some of the other programs like Turning Point and Pathway to Victory to listen.

11. For the last few revisions, for my Android device, the app will either crash or just stop playing the audio.

Steps to Troubleshoot & Fix AFR Issues

1. Fix AFR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AFR: Restarting the app will resolve most errors.
  2. Update the AFR App. Here is how:
    1. On Android goto PlayStore » Search for "AFR" » Open AFR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AFR » click "UPDATE".
  3. Clear AFR app cache: Clearing cached data will force your app to retrieve the latest data directly from AFR servers.
    1. On Android, goto Settings » Apps » Select "AFR" » click Storage » click "Clear Cache".
  4. Check AFR app permissions. If any of these permissions required to use your device's features are disenabled, AFR might not work.
  5. Uninstall and reinstall AFR. If nothing else has worked, completely uninstall AFR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AFR not working


2. Fix AFR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AFR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AFR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AFR may not be able to connect to the Internet when running in the background.

Reported Issues

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