Published by Radio Televisyen Malaysia on Feb 26, 2024

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Why should I report an Issue with RTMKlik?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Radio Televisyen Malaysia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About RTMKlik

1. Live Radio Streaming - NASIONALfm, Radio Klasik, MINNALfm, Ai FM, TraxxFM, KLfm, AsyikFM, Vfm, WaiFM and state radio channels. 3.

2. Live TV Streaming - Watch your favourite programs on the move from TV1, TV2, TV Okey, Berita RTM, TV Sukan, TV6 and RTM Parlimen. 2.

3. TV Guide - Keep you in mind, where you find your favourite live programs.

4. You can watch and listen to RTM TV and Radio everywhere, on tablet and smart phone.

5. All you need is a WiFi, 3G/4G or LTE connection to enjoy the content. 1.

6. rtmklik is available everywhere!

RTMKlik Customer Insights

1. just throw the apps into the seawhy after every updated MUST log-in again? the app cant keep user log-in info!!!!cannot play radio on android box, pls fix it !Prefer the old version which is more friendly & its not cutoff after a minute.Great app clear picture and stable.Radio streaming shut down when screen turn off.The new system is very disappointing.. dont waste time to upgrade if its not gonna work smooth.Great app with lots of programmes to listen to and watch.

2. new version such a downgrade, no more easy browsing, such limited item, need search to find one, also the video player options setting are lame, no playback speed, buffer too long..prefer the old one, pls updatethe show that i'm looking for isn't available, the results for browsing are limited too.

3. after updating the latest version, looking for Hicon radio, I can't find it.

4. What keeps it from a perfect score is that the app closes automatically every few minutes when I'm listening to the radio.

5. it's so hard for me to wait for specific time to watch an episode on a channel instead of binging it on one sit.

6. how do I want to hear the announcement of the date of the radio takda fast.

7. also pls make reminder feature so that we won't miss any program we wanna watch.

8. thank younot good at making apps.

Steps to Troubleshoot & Fix RTMKlik Issues

1. Fix RTMKlik Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RTMKlik: Restarting the app will resolve most errors.
  2. Update the RTMKlik App. Here is how:
    1. On Android goto PlayStore » Search for "RTMKlik" » Open RTMKlik » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RTMKlik » click "UPDATE".
  3. Clear RTMKlik app cache: Clearing cached data will force your app to retrieve the latest data directly from RTMKlik servers.
    1. On Android, goto Settings » Apps » Select "RTMKlik" » click Storage » click "Clear Cache".
  4. Check RTMKlik app permissions. If any of these permissions required to use your device's features are disenabled, RTMKlik might not work.
  5. Uninstall and reinstall RTMKlik. If nothing else has worked, completely uninstall RTMKlik then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RTMKlik not working


2. Fix RTMKlik Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RTMKlik be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RTMKlik not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RTMKlik may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi, my name is Ain Nabilah

    As per subject you can see here Ithe RTMKLIK website and application not responding sufficiently today can you check it

    Thank you,
    Best regard Ain Nabilah

    — by Ain Nabilah 11 months ago

  • im new user for RTMKlik install this in samsung smart TV (UA70TU7000), manage to install it but unable to open it (no error) as well, know how to solve this issue?

    — by Khairurazikin Mukhtar 2 years ago