Published by Super Communication Studio

contact Messenger Chat with our AI-based Messenger Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Messenger?



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Why chat with our AI Messenger Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Messenger.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Run.Tons and tons of ads could not even find where I was supposed to submit send a message to anyone almost immediately after downloading this app I received several ads and emails very annoying I deleted this app already immediately after getting it and getting those emails this version of messenger sucks compared to the other version messenger LTE is way better it does not have any ads and it way easier to navigate absolutely do not download this app keep the old onemy review for all of this it all sucks it's ridiculous you have to constantly upgrade your phone and it goes on and on and if you don't upgrade it's blackmail and your internet is lousy when it makes people do that you're manipulating people's freedom to communicate and if they start to establish a pattern of communication certain people all of a sudden that communication is cut off unless they go buy a new phone or they bu...

2. THIS DOES NOT MAKE SINCE.😡😡 As soon as I touch my phone, to look at a text message there is a pop-up.😡😡If I were reviewing Messenger as a basic application, it would get 4 stars for its versatility and social connection abilities.

3. My home screen icons started to disappear as the app took up space, i didn't like that so i uninstalled.For those frustrated, like myself, with e efyone wanting a piece of you, just don't set up Samsung or Glaxy , only do what's minimally possible.

4. It took me awhile to "deny", " uninstall, remove from display , unattach my emails , notifications , etc.. im pretty free and clear now still have apps close instantly for no apparent reason, stalls occasional.

5. Grouping apps sounded great in theory, but in practice the app is useless.Added a row of 4 icons from the first 4 people in my contact list that i never contact.

6. It took over my open screen and added ads I would have to swipe through to open my phone.

7. Claims to give access to many different apps like Instagram without downloading the full app, but fails to fulfill with a proper experience after getting all the login info.

8. Other than using my phone more than I did and making everything slower and more difficult, it provided ZERO benefits.

9. I cannot utilize the app on the one device I use most often; for that reason, I can't recommend it for Chromebook users.I'm so annoyed that sometimes when I write a reply text.

10. This app came pre-installed on my phone and only seems to work when it wants to.

11. That's where I would prefer to use it, since my kids usually have my phone and I don't really use Facebook anymore.

Steps to Troubleshoot & Fix Messenger Issues

1. Fix Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Messenger: Restarting the app will resolve most errors.
  2. Update the Messenger App. Here is how:
    1. On Android goto PlayStore » Search for "Messenger" » Open Messenger » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Messenger » click "UPDATE".
  3. Clear Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from Messenger servers.
    1. On Android, goto Settings » Apps » Select "Messenger" » click Storage » click "Clear Cache".
  4. Check Messenger app permissions. If any of these permissions required to use your device's features are disenabled, Messenger might not work.
  5. Uninstall and reinstall Messenger. If nothing else has worked, completely uninstall Messenger then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Messenger not working


2. Fix Messenger Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Messenger not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Messenger may not be able to connect to the Internet when running in the background.

Reported Issues

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