Published by Messenger: Video Chat, Free Messages & Texts

Report an issue with Messenger Pro.
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Why should I report an Issue with Messenger Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Messenger: Video Chat, Free Messages & Texts to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Messenger Pro Customer Insights

1. Also ads pop up every time I click on the icons.I think messenger is a good method to use to contact your family and friends and they protect your privacy and they detect what is good for your texting your family and friends and they protect your friends and family and I like what messenger do because it is a perfect setup program in to make sure everything run without anybody getting into anything illegal I like that so people's feel free and help and feedback that's what I do I try to do thank you very much and thank you messengeridn want FBI! I have requested 2 have it removed.

2. Now see who is going to see your advertising.I feel like this new messenger app has my phone more messed up and I think it keeps sending the message to choose anotber messenger application to recieve my messages and the next time I try it , it does the exact thing but the option changes to the other site but it is always the exact opposite from the previous site.

3. Switching back and forth, again and again.We all know what's up if you want to talk to anyone you knew in your past this is what you get is it good I mean not really especially if you actually read the terms and conditions when you agree to using it let me tell you not great,... But we all got one we all know he's it but I will say it's better than Tik-Tok if you want a good ad download iFunny best decision you'll ever makeIt made my phone have a brake down two days later.

4. NOTHING ELSE!! Thank youyour app dont work it takes you to green screen that on bottom say messenger pro user agreement click on user agreement take you to website that tells agreement and stuff but no button to click agree to get started.

5. it would say I have messages which I had deleted a previous reporting that was a joke months ago and now I can't get it off my phone because it came back it hasn't worked right sinceThis app is like a short cut to your other apps, the app itself it is not a messenger.

6. I would receive a phone call they couldn't hear me I couldn't hear them then they would hang up I would call them back same thing would happen and then I would call him back and it would work.

7. my phone started rejecting phone calls that were in my phone book as spam.

8. I only want phone n text.

9. I have used messenger for around 10 yrs.

10. I could not find the texting door.

11. Is so full of advertising.

Steps to Troubleshoot & Fix Messenger Pro Issues

1. Fix Messenger Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Messenger Pro: Restarting the app will resolve most errors.
  2. Update the Messenger Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Messenger Pro" » Open Messenger Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Messenger Pro » click "UPDATE".
  3. Clear Messenger Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Messenger Pro servers.
    1. On Android, goto Settings » Apps » Select "Messenger Pro" » click Storage » click "Clear Cache".
  4. Check Messenger Pro app permissions. If any of these permissions required to use your device's features are disenabled, Messenger Pro might not work.
  5. Uninstall and reinstall Messenger Pro. If nothing else has worked, completely uninstall Messenger Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Messenger Pro not working


2. Fix Messenger Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Messenger Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Messenger Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Messenger Pro may not be able to connect to the Internet when running in the background.

Reported Issues