Contact family locator Customer Service

Why should I report an Issue with family locator - Locator 24?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RG Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It will not utn off and only shows some peoples locations accurately.Nice apps..it help a lot..but how can I check the date and time before they have date time..but now after I updated it's gone..Really very useful app for family but one issue that we can refresh the location once at five minutes but then also love this app the devloper of the app are best thanksWas not a bad app when I first installed it... I could open it and get immediate location of my family.

2. The need for additional ad revenue has rendered the free version almost useless.Good app! We bought 1 month of premium for a particular purpose: my husband was in a long business trip, while I stayed alone with our 2-year old son.

3. The full version has a cost of $49.99 annually to remove the ads, which is a bit steep.Wouldn't recommend it doesn't notify when anyone in your group arrives or leaves certain spots that you have set up even if you have the notification setting on for this.

4. In case I didn't reply on my phone within the whole day and my hysband started worrying, he'd have the access to history and routes of all my promenades with our son as well as my location.

5. And my location was always way off it would say that I was miles away from where I actually wasThis free app updates every 3 minutes, which is not enough if your child goes missing.

6. Now I have to watch an ad and three clicks past that to check current status of a family member.

7. I'll let you make your own decision.Junk. "Something goes wrong" Doesn't work with android 12.

8. This faked the location by stealing my personal my information.

9. But you shouldn't have to it should automatically tell you when the other person leaves or arrives anywhere not just a place you entered.

10. That is a premium area for important notifications, and not to be used just to let me know I have Locator 24 running.

11. However, it's rather power-intensive app, so I had to charge my phone every night 🤔It's all about the initial experience.

1. Fix family locator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart family locator: Restarting the app will resolve most errors.
2. Update the family locator App. Here is how:
   1. On Android goto PlayStore » Search for "family locator" » Open family locator - Locator 24 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for family locator » click "UPDATE".
3. Clear family locator - Locator 24 app cache: Clearing cached data will force your app to retrieve the latest data directly from family locator servers.
   1. On Android, goto Settings » Apps » Select "family locator - Locator 24" » click Storage » click "Clear Cache".
4. Check family locator app permissions. If any of these permissions required to use your device's features are disenabled, family locator might not work.
5. Uninstall and reinstall family locator. If nothing else has worked, completely uninstall family locator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing family locator not working

2. Fix family locator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make family locator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to family locator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, family locator may not be able to connect to the Internet when running in the background.