Contact Salah Guide Customer Service

Why should I report an Issue with Salah Guide for New Muslims?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Llama Face Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Layout is simple and gives the basics of what is required in a prayer and audio is useful too.Very helpful to learn to pray, I especially liked the recordings, and the way each prayer was broken down in steps with pictures and the meanings.

2. May Allah with reward you with goodness for helping us and others on our journey.I would love to be able to pre-set the surahs to recite, so they can be learned easier.Best app for a noob to prayer.

3. Would give 4 stars but the audio player needs fixing.no audio???? can not hear audio don't know why? would have been excellent if working...My husband and I are new reverts.

4. Been using ever since I became Muslim and its great, taught me how to pray and also reminds me of what it means when I'm saying my prayers.

5. Very clear and in plain English.Simple and easy to understandThe guide is very good.

6. It made it very easy to follow.Great and simple guide.

7. May Allah bless you abundantly.Amazing guide to Salah for new Muslims.

8. We found this app to be very valuable for us to learn our Salah.

9. Doesn't have every sunnah but everything fard is included.

1. Fix Salah Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Salah Guide: Restarting the app will resolve most errors.
2. Update the Salah Guide App. Here is how:
   1. On Android goto PlayStore » Search for "Salah Guide" » Open Salah Guide for New Muslims » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Salah Guide » click "UPDATE".
3. Clear Salah Guide for New Muslims app cache: Clearing cached data will force your app to retrieve the latest data directly from Salah Guide servers.
   1. On Android, goto Settings » Apps » Select "Salah Guide for New Muslims" » click Storage » click "Clear Cache".
4. Check Salah Guide app permissions. If any of these permissions required to use your device's features are disenabled, Salah Guide might not work.
5. Uninstall and reinstall Salah Guide. If nothing else has worked, completely uninstall Salah Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Salah Guide not working

2. Fix Salah Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Salah Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Salah Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Salah Guide may not be able to connect to the Internet when running in the background.