Published by LAYARKACA21

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Why should I report an Issue with LK21?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LAYARKACA21 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

LK21 Customer Insights

1. i love this app because you can watch free films but i give it a 4 star due to the ads but i understand why there is so many ads is to avoid copyright law so yeah is a good appEverytime touching for big screen, always direct to Google chrome for ads, OR direct to lazada app.. Crazy.. Very disturbing!!!Not good, many ads every time click play and the video didn't play correctly.its simply apps for watching movies, with a lots ads hahaha but its fine cause its free,,, we love itMost the movies are good and up to date but need to know how to downloading the movie properly firstCan't play the movie.

2. Every play the movie, will directed to browser for adsAfter tap tap and watching a long journey ads and the movies cant even play, atleast i read tokopedia has 15% DiscountThis app is so stupid its so slow to loading and many ads .

Steps to Troubleshoot & Fix LK21 Issues

1. Fix LK21 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LK21: Restarting the app will resolve most errors.
  2. Update the LK21 App. Here is how:
    1. On Android goto PlayStore » Search for "LK21" » Open LK21 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LK21 » click "UPDATE".
  3. Clear LK21 app cache: Clearing cached data will force your app to retrieve the latest data directly from LK21 servers.
    1. On Android, goto Settings » Apps » Select "LK21" » click Storage » click "Clear Cache".
  4. Check LK21 app permissions. If any of these permissions required to use your device's features are disenabled, LK21 might not work.
  5. Uninstall and reinstall LK21. If nothing else has worked, completely uninstall LK21 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LK21 not working


2. Fix LK21 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LK21 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LK21 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LK21 may not be able to connect to the Internet when running in the background.

Reported Issues