Published by SHORTMAX LIMITED on Nov 30, 2024

contact ShortMax - Watch Dramas & Show Chat with our AI-based ShortMax Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with ShortMax?



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Why chat with our AI ShortMax Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. To sat the least, completely frustrating and a waste of time for a short story..1 star!Makes you pay for 25 episodes that were all part of preview, then you still have to pay more to keep watching for 30 seconds per episode that would cost a fortune just to watch as much as one full length movie while the movie in a theater would only be about $15, this would cost hundreds for the same 2 hours worth of episodes.

2. Not a good value unless you want to wait between episodes and watch a lot of ads.Scam. I got interested in a show on Facebook and it played through to cut off at a huge climax and, to watch the next "episode", I had to down load this app.

3. I would go to watch the next episode and it would be the last one I watched the day prior and no matter how many coins I had it took them all to unlock the last episode.

4. I want a refund.It keeps taking me back 3 episodes in the story and makes me rewatch the same things over and over taking up all my coins.

5. Imagine my frustration when I discovered that I had to unlock everything that I had already watched, broken up into nine smaller episodes, before I could watch the new part.

6. When you commit to watching a title and can only watch 3 minutes at a time, it isn't worth the time or effort.

7. What is the point of taking the time to watch the ads if they take the coins.

8. You can watch the ads to get coins for the next scene which is good, but what sucks about it is, it doesn't start you where you left off before.

9. The watching ads to unlock episodes does work and if it did you could only unlock 5 episode.

10. Only to learn, that it ate up all the coins because it makes you rewatch scenes that were already provided for free.

11. I was given a free preview and then offered a chance to finish watching if I downloaded the app and paid for a purchase.

Steps to Troubleshoot & Fix ShortMax Issues

1. Fix ShortMax Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ShortMax: Restarting the app will resolve most errors.
  2. Update the ShortMax App. Here is how:
    1. On Android goto PlayStore » Search for "ShortMax" » Open ShortMax - Watch Dramas & Show » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShortMax » click "UPDATE".
  3. Clear ShortMax - Watch Dramas & Show app cache: Clearing cached data will force your app to retrieve the latest data directly from ShortMax servers.
    1. On Android, goto Settings » Apps » Select "ShortMax - Watch Dramas & Show" » click Storage » click "Clear Cache".
  4. Check ShortMax app permissions. If any of these permissions required to use your device's features are disenabled, ShortMax might not work.
  5. Uninstall and reinstall ShortMax. If nothing else has worked, completely uninstall ShortMax then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ShortMax not working


2. Fix ShortMax Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ShortMax be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ShortMax not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ShortMax may not be able to connect to the Internet when running in the background.

Reported Issues

— 4 months ago by Jennifer L Rosado

i paid for a month subscription and got charged twice but yet cannot watch anything and it states i have no subscription under UID 2832745

— 5 months ago by Robin kenney

This is the second time I signed up and paid a weekly fee of 19/99 to view my films on each occasion they failed to work. This is happened just recently and I would like to have my money refunded because I cannot watch the films.

— 6 months ago by Elizabeth

I need to cancel my subscription to the Shorttv app.

— 6 months ago by Yarazeth Lopez

Requiero cancelar la subscripción y en la APP del celular no aparece como hacerlo, agradeceré meapoyen cancelando la subscripción o en su defecto apoyen indicando como hacerlo. Quedo atenta. Saludos!

— 7 months ago by Luvada Kay Guenther

I purchased a weekly subscription today around 2;30 pm, it shows in my subscription as active but it will not unlock. Please refund but better yet help me fix it as I am addicted call me 614-824-9008 Ohio USA

— 7 months ago by Meketa Nash

I have 10 unauthorized charges that were taken from my dad's account over a month and a half ago, I have already requested the refund for the $98.68. They said that I needed to contact you