Published by 연합뉴스 on Feb 13, 2024

Report an issue with Yonhap News.
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Why should I report an Issue with Yonhap News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 연합뉴스 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Yonhap News

1. Yonhap provides the latest news on politics, economics, social affairs, culture and arts, hallyu and sports.

2. Yonhap's news app allows you to easily view the latest photos, illustrations, videos and other visual content on your device.

3. By enabling Yonhap's notification function, you can receive all the latest breaking news and top stories on the hour.

4. This is the English version of Yonhap News app provided by Korea's leading news wire outlet.

5. The intuitive Yonhap UI is designed to maximize the convenience of users.

Yonhap News Customer Insights

Steps to Troubleshoot & Fix Yonhap News Issues

1. Fix Yonhap News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yonhap News: Restarting the app will resolve most errors.
  2. Update the Yonhap News App. Here is how:
    1. On Android goto PlayStore » Search for "Yonhap News" » Open Yonhap News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yonhap News » click "UPDATE".
  3. Clear Yonhap News app cache: Clearing cached data will force your app to retrieve the latest data directly from Yonhap News servers.
    1. On Android, goto Settings » Apps » Select "Yonhap News" » click Storage » click "Clear Cache".
  4. Check Yonhap News app permissions. If any of these permissions required to use your device's features are disenabled, Yonhap News might not work.
  5. Uninstall and reinstall Yonhap News. If nothing else has worked, completely uninstall Yonhap News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yonhap News not working


2. Fix Yonhap News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yonhap News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yonhap News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yonhap News may not be able to connect to the Internet when running in the background.

Reported Issues