Published by PPCTV Co., Ltd.

Report an issue with PPCTV Anywhere.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with PPCTV Anywhere?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PPCTV Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

PPCTV Anywhere Customer Insights

1. I have installed it on my smart phone and it is working good.. but i don't know if it can be install on the laptop pc.no visual but sound only on Android.

2. Thank you.I don't know it is my phone broblem ot yours? But I think it yours because when I watch it have other sounds combine both song and movie but not related to the program that I watch or sometime it no sound.

3. internet is crazy fast.Only sound, no video, don't say that my internet too slow, my internet is 30 Mbps, and only me who use this internet.Why it hear only sound? Pls help check this issue.

4. No video only sounds, hope it will be good after another updatedCan you install this app on the laptop.

5. Check this app again, engineer!!!Good job, but it doesn't work correctly on Poco phone F1.

6. I'm really sad and stop watch it because it makes me feel bad when this program to be that and I hope that you will make it more better and I still support you forever if you do it well.One of the best tv apps.

7. Thank you for your effort to fix it.I got no video but just only sound.

8. What happened to the sound? Bayon TV has no sound.

9. I thought it was just me; however, my friend's phone is also face the same problem.

10. It was not working on Android 8 and 9 but now they fixed and it's working fine.

11. Please fix it as it is already good, but please improve it to be perfect.

Steps to Troubleshoot & Fix PPCTV Anywhere Issues

1. Fix PPCTV Anywhere Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PPCTV Anywhere: Restarting the app will resolve most errors.
  2. Update the PPCTV Anywhere App. Here is how:
    1. On Android goto PlayStore » Search for "PPCTV Anywhere" » Open PPCTV Anywhere » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PPCTV Anywhere » click "UPDATE".
  3. Clear PPCTV Anywhere app cache: Clearing cached data will force your app to retrieve the latest data directly from PPCTV Anywhere servers.
    1. On Android, goto Settings » Apps » Select "PPCTV Anywhere" » click Storage » click "Clear Cache".
  4. Check PPCTV Anywhere app permissions. If any of these permissions required to use your device's features are disenabled, PPCTV Anywhere might not work.
  5. Uninstall and reinstall PPCTV Anywhere. If nothing else has worked, completely uninstall PPCTV Anywhere then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PPCTV Anywhere not working


2. Fix PPCTV Anywhere Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PPCTV Anywhere be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PPCTV Anywhere not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PPCTV Anywhere may not be able to connect to the Internet when running in the background.

Reported Issues