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Why should I report an Issue with The Ugly Duckling (FREE)?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of FORii, Inc. to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
The Ugly Duckling (FREE) Customer Insights
Steps to Troubleshoot & Fix The Ugly Duckling (FREE) Issues
1. Fix The Ugly Duckling (FREE) Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart The Ugly Duckling (FREE): Restarting the app will resolve most errors.
Update the The Ugly Duckling (FREE) App. Here is how:
On Android goto PlayStore » Search for "The Ugly Duckling (FREE)" » Open The Ugly Duckling (FREE) » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for The Ugly Duckling (FREE) » click "UPDATE".
Clear The Ugly Duckling (FREE) app cache: Clearing cached data will force your app to retrieve the latest data directly from The Ugly Duckling (FREE) servers.
On Android, goto Settings » Apps » Select "The Ugly Duckling (FREE)" » click Storage » click "Clear Cache".
Check The Ugly Duckling (FREE) app permissions. If any of these permissions required to use your device's features are disenabled, The Ugly Duckling (FREE) might not work.
Uninstall and reinstall The Ugly Duckling (FREE). If nothing else has worked, completely uninstall The Ugly Duckling (FREE) then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing The Ugly Duckling (FREE) not working
2. Fix The Ugly Duckling (FREE) Server issues & Internet Connection
Check network connection: An unstable Internet will make The Ugly Duckling (FREE) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to The Ugly Duckling (FREE) not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, The Ugly Duckling (FREE) may not be able to connect to the Internet when running in the background.