Contact オーディオブック (audiobook.jp) Customer Service

Why should I report an Issue with オーディオブック (audiobook.jp) - 聞く読書?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 株式会社オトバンク to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. What a scam.After download latest item of podcast, i need to close and reopen the app otherwise downloaded item cannot be started.Can't even download audio files for the book I bought.

2. They also release payed books for free for a limited time once in a while, as well as sales.I bought the N2 はじめての日本語required download from this app.

3. The devs should commit ritual suicide for this travesty!One of my favourite things is to listen to Japanese voice actors, so this (especially the novels) is heaven to me.

4. Not every book on the market is here, especially not for learning Japanese (this app is for Japanese speakers to enjoy Japanese book, and is not for Japanese education purpose), but there are many.

5. The app is slow and glitchy.bought the はじめての日本語能力試験 N4単語1500 and the audio books are not included.

6. This is a nightmare for beginners to use when they're looking for the audio files to books they already own.

7. A monthly membership is required to listen to the free (聞き放題) books and podcasts.

8. There is absolutely rubbish and no luck to find this book on this stupid app.

9. Type anything into the search field, anything at all, and you get zero results every time.

10. No way to download audio at all.

11. Feel like been cheated by both book and this app.

1. Fix オーディオブック (audiobook.jp) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart オーディオブック (audiobook.jp): Restarting the app will resolve most errors.
2. Update the オーディオブック (audiobook.jp) App. Here is how:
   1. On Android goto PlayStore » Search for "オーディオブック (audiobook.jp)" » Open オーディオブック (audiobook.jp) - 聞く読書 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for オーディオブック (audiobook.jp) » click "UPDATE".
3. Clear オーディオブック (audiobook.jp) - 聞く読書 app cache: Clearing cached data will force your app to retrieve the latest data directly from オーディオブック (audiobook.jp) servers.
   1. On Android, goto Settings » Apps » Select "オーディオブック (audiobook.jp) - 聞く読書" » click Storage » click "Clear Cache".
4. Check オーディオブック (audiobook.jp) app permissions. If any of these permissions required to use your device's features are disenabled, オーディオブック (audiobook.jp) might not work.
5. Uninstall and reinstall オーディオブック (audiobook.jp). If nothing else has worked, completely uninstall オーディオブック (audiobook.jp) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing オーディオブック (audiobook.jp) not working

2. Fix オーディオブック (audiobook.jp) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make オーディオブック (audiobook.jp) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to オーディオブック (audiobook.jp) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, オーディオブック (audiobook.jp) may not be able to connect to the Internet when running in the background.