Contact DnD 5e Database Customer Service

Why should I report an Issue with DnD 5e Database?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jekan to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is a database of various items, race and monsters of D & D 5e, contains DM tools and players tools "character sheets".

1. there should just be a list of links for different subclasses at the bottom.of each class page.Aside from the occasional misspelling and whatnot, I have yet to find another 5E database with even half as much information regarding classes, feats, subclasses and so on.

2. if the ad part was fixed (such as having ads cover the entire screen for a moment instead of constantly being displayed), I would easily bump this up to 5 stars.A great app that usually saves me from flipping through the PHB, but it's not perfect.

3. Small suggestion would be mix of fonts and when looking into specific things have tge background have like a parchment wallpaper.Decent design, but it's missing alot of rules, and some tables.

4. Oh and the image link buttons are a nice touchReally good for commonly used stuff, but there are a lot of items and things that aren't here (animated shield, for one, which I use often).

5. The search function is next to useless, the ads sometimes cover the bottom item in a list, and some of the tables are scaled wrong and impossible to read.

6. I found a small list of spells on the class list, but no definitions that I can find anywhere, plus some spells are missing it seems.

7. I couldn't even explore the app without being interrupted by ads midway through reading the screen! And "pro is ad free" isn't a proper answer because I couldn't even use this app to tell if it was worth my money.

8. A bookmark system would be nice, or an overall search so you can find an entry without knowing every single subsection the searched-for thing would fall under.

9. All things said, pretty decent, but has improvement room.Look, banner ads are one thing but getting a full screen ad every ten seconds is completely obstructive.

10. lacking in some info, a number of misspellings, and it is really inconvenient not to be able to jump to available subclasses from a class page.

11. The magical items isn't terrible either as starting lists, and the base equipment is great, this and one character creator app (5E companion) and I basically have 98% of all 5E information.

1. Fix DnD 5e Database Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DnD 5e Database: Restarting the app will resolve most errors.
2. Update the DnD 5e Database App. Here is how:
   1. On Android goto PlayStore » Search for "DnD 5e Database" » Open DnD 5e Database » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DnD 5e Database » click "UPDATE".
3. Clear DnD 5e Database app cache: Clearing cached data will force your app to retrieve the latest data directly from DnD 5e Database servers.
   1. On Android, goto Settings » Apps » Select "DnD 5e Database" » click Storage » click "Clear Cache".
4. Check DnD 5e Database app permissions. If any of these permissions required to use your device's features are disenabled, DnD 5e Database might not work.
5. Uninstall and reinstall DnD 5e Database. If nothing else has worked, completely uninstall DnD 5e Database then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DnD 5e Database not working

2. Fix DnD 5e Database Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DnD 5e Database be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DnD 5e Database not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DnD 5e Database may not be able to connect to the Internet when running in the background.