Contact MHGen Database Customer Service

Why should I report an Issue with MHGen Database?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gathering Hall Studios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Annoying as hell, and would like to know if you could fix it, or if i should just get the MHGU Database app instead.this that can give you very minimal basic information does not tell you what the monster looks like we're to find a monster with the monsters possibility of items they drop also doesn't tell you where to find the items or locate the monster this app is incomplete but once it's finished I can imagine it would be very helpfulFor some reason when I'm on the basic monster details page and i turn off my phone when i open my phone again all the stats are multiplied.

2. it has pretty much everything I'd want to know barring weapon guides or resource maps I'll probably come back and review This app again when I've had more time with it but i can say I'm thoroughly impressedThis is a great app it is really helpful, however i did find a minor glitch , when you look at a quest and then look at its details, Clicking on the monsters name in the quest will show you the monster but when you hit the back button the monsters name on the quest is duplicated.App keeps stopping and forcing me to restart when adding gems to the armor set maker.

3. When you exit out of the app without closing it, then re enter on a monster page, all of the icons have two more place on themIn the monster damage section there should be a guide with pictures showing all the breakable parts: tail, talon, wings... That would be great.

4. Comprehensive and very good source of info especially when preparing to hunt a new/unlocked monster.

5. Can you please create a database for Monster Hunter Portable 3rd? I'm sure the MHP3rd Fb Community will really appreciate it.

6. The rest is simply awesome.finally a mh database i can use offline ! ive used this app for 10 minutes and i can easily see how comprehensive it is it easily compares with online databases like kiranico.

7. It doesn't crash the app but it's just weird plz fixVery good app! I only wish this app has the guide for the awards.

8. overall this app is really good! more powerI'm here to report a bug that doesn't affect useage in a negative way, but is still something to take note of.

9. few suggestion i have is to enable the armor creator to use both low and high rank pieces in one set.

10. and also if possible have another tab to show total defense and resistance.

11. But overall, very useful for my hunts!I experienced a little bit of inconsistency in the app but over all it was awesome.

1. Fix MHGen Database Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MHGen Database: Restarting the app will resolve most errors.
2. Update the MHGen Database App. Here is how:
   1. On Android goto PlayStore » Search for "MHGen Database" » Open MHGen Database » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MHGen Database » click "UPDATE".
3. Clear MHGen Database app cache: Clearing cached data will force your app to retrieve the latest data directly from MHGen Database servers.
   1. On Android, goto Settings » Apps » Select "MHGen Database" » click Storage » click "Clear Cache".
4. Check MHGen Database app permissions. If any of these permissions required to use your device's features are disenabled, MHGen Database might not work.
5. Uninstall and reinstall MHGen Database. If nothing else has worked, completely uninstall MHGen Database then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MHGen Database not working

2. Fix MHGen Database Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MHGen Database be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MHGen Database not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MHGen Database may not be able to connect to the Internet when running in the background.