Published by The Space Cinema on Oct 2, 2024

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Why should I report an Issue with The Space Cinema?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Space Cinema to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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The Space Cinema Customer Insights

1. Hope it's a joke, unbelievable.doesn't actually work, as soon as I install, it asks me to register, once I register, it logs me out, once I enter, it asks me to register again.... and it goes on and on without any success .... useless :(((well, they are not trying hard enough, this app is not showing any professionality, i think they have to put more money and effort on this, missed chance, what a pityMade me registered..as soon as i registered..it logged me out and making me login again with no success.

2. I hope they fixed thatThat's truly the most dreadful app I've ever seen im my entire life! my god! Jesus Christ is it maybe April fools' day? Just had bugs on bugs on bugs on bugs on bugs.

3. At the end I had to go on the official site and searching from there.I was enjoying the app until I found out I couldn't recharge my space card.

4. A totally messOnline payment doesn't work, so I can't buy tickets(Crash after fb login.

5. Tried to uninstall and install again but the problem persists.

6. Please fix this.Hi, the app is great but from today is cracking everytime I try to change the cinema location.

7. Impossible to book ticket, impossible to view tickets.

8. Now it keeps kicking me out when I confirm username and password.

9. When opening it, it asks for credetials.

10. It allows online purchases to skip the queue.

11. I hope this is temporary.

Steps to Troubleshoot & Fix The Space Cinema Issues

1. Fix The Space Cinema Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Space Cinema: Restarting the app will resolve most errors.
  2. Update the The Space Cinema App. Here is how:
    1. On Android goto PlayStore » Search for "The Space Cinema" » Open The Space Cinema » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Space Cinema » click "UPDATE".
  3. Clear The Space Cinema app cache: Clearing cached data will force your app to retrieve the latest data directly from The Space Cinema servers.
    1. On Android, goto Settings » Apps » Select "The Space Cinema" » click Storage » click "Clear Cache".
  4. Check The Space Cinema app permissions. If any of these permissions required to use your device's features are disenabled, The Space Cinema might not work.
  5. Uninstall and reinstall The Space Cinema. If nothing else has worked, completely uninstall The Space Cinema then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Space Cinema not working


2. Fix The Space Cinema Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Space Cinema be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Space Cinema not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Space Cinema may not be able to connect to the Internet when running in the background.

Reported Issues