Published by GoldenGlow AB on Aug 31, 2024

Report an issue with Mysocial | Influencer Manager.
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Why should I report an Issue with Mysocial | Influencer Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GoldenGlow AB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mysocial | Influencer Manager Customer Insights

1. I seen this ad on tiktok and thought why not.. and OMG! I was so stuck for content ideas and this app just blows my mind with how easy it is to find new ideas! Even gives you prompts to say, hooks, caption ideas! I don't normally leave reviews but I couldn't help myself with this incredible app.

2. Even if you don't use the entire script as-is, it gives you a starting point to put your own twist on.This app is only useful if you have Facebook "page" connected to your Instagram Profesional or business account.

3. Change my content creation habits!Love it! Perfect app for generating new content ideas.

4. #uninstalledThis is such an amazing tool to help with social media content for my business.

5. Love love love it!Absolutely amazing!!! It has helped me our of sticky brain fog moments, I love it ❤️It is so insightful.

6. Having professional dashboard on your Facebook account does not count as a "page".

7. It gives you tips on how to put your content across to othersReally pleased with the app.

8. It has reduced the time I spend on my weekly content creating by more than half.

9. It helps your rate all of our social media platforms.

10. Support is none existent, even though they say "we are here to help you".

11. I had an issue and they got back to me ASAP and Fixed the problem.

Steps to Troubleshoot & Fix Mysocial | Influencer Manager Issues

1. Fix Mysocial | Influencer Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mysocial | Influencer Manager: Restarting the app will resolve most errors.
  2. Update the Mysocial | Influencer Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Mysocial | Influencer Manager" » Open Mysocial | Influencer Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mysocial | Influencer Manager » click "UPDATE".
  3. Clear Mysocial | Influencer Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Mysocial | Influencer Manager servers.
    1. On Android, goto Settings » Apps » Select "Mysocial | Influencer Manager" » click Storage » click "Clear Cache".
  4. Check Mysocial | Influencer Manager app permissions. If any of these permissions required to use your device's features are disenabled, Mysocial | Influencer Manager might not work.
  5. Uninstall and reinstall Mysocial | Influencer Manager. If nothing else has worked, completely uninstall Mysocial | Influencer Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mysocial | Influencer Manager not working


2. Fix Mysocial | Influencer Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mysocial | Influencer Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mysocial | Influencer Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mysocial | Influencer Manager may not be able to connect to the Internet when running in the background.

Reported Issues