Contact Wyoming 511 Customer Service

Why should I report an Issue with Wyoming 511?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wyoming Department of Transportation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, you have to zoom-in to far to expand the weather stations.Love it in winter, those who gave it one star need to learn how to use it I guess? It's never asked me to connect to wifi like some have stated, if you click on the webcam picture it enlarges, sometimes the cameras don't load, but for the most part it works like it's supposed to.

2. Works for the basics even if you don't give it some requested permissions for advanced functions (example - phone permission for hands free eyes free voice condition report)."Data update failed" Constantly getting that error now.

3. If you want wind speeds or to see the road cameras website time...Downloaded app and has a wonderful map, but if there are descriptions of what the issues are on specific roads other than a general color code it's not there.

4. Could be difficult for some to see clearly.Fast map and road info! Links quickly to data from available weather stations, Loads route camera images fast.

5. Now I have to use the website, which isn't as convenient for a truck driver.Thea app works good, just Wyoming dot is slow to update as conditions change.

6. Surrounding states are much betterThe state of Wyoming really needs to put a few weather stations on US-30 so we can get an idea of how strong the winds are in the windiest locations.

7. The website appears to have correct and accurate road condition information, but none of this is reflected in the app.

8. The hands free voice should work even if on a phone call, like Google maps does.

9. why does it have to ask to run in the background every time I open it? camera images are inverted if dark mode is enabled on my phoneGreat app.

10. WYDOT really knows how to make road condition apps and websites as opposed to most other states.

11. Perhaps current storm has the servers overloaded? (Feb 22, 2023) 1 star for the app, but 5 stars for the website!great app.

1. Fix Wyoming 511 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wyoming 511: Restarting the app will resolve most errors.
2. Update the Wyoming 511 App. Here is how:
   1. On Android goto PlayStore » Search for "Wyoming 511" » Open Wyoming 511 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wyoming 511 » click "UPDATE".
3. Clear Wyoming 511 app cache: Clearing cached data will force your app to retrieve the latest data directly from Wyoming 511 servers.
   1. On Android, goto Settings » Apps » Select "Wyoming 511" » click Storage » click "Clear Cache".
4. Check Wyoming 511 app permissions. If any of these permissions required to use your device's features are disenabled, Wyoming 511 might not work.
5. Uninstall and reinstall Wyoming 511. If nothing else has worked, completely uninstall Wyoming 511 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wyoming 511 not working

2. Fix Wyoming 511 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wyoming 511 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wyoming 511 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wyoming 511 may not be able to connect to the Internet when running in the background.