Contact Disney+ Hotstar Customer Service

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1. Its astonishing how HD ads can load, no problem; the content on the other hand? Hope you have a lot of time..I used to love the app but after the recent upgrade I have to watch 2 ads even with subscription and after that most of the time video does not play, it just keep loading.

2. Its astonishing how HD ads can load, no problem; the content on the other hand? Hope you have a lot of time..Everytime the advertisement comes the video gets stuck and the audio keeps going and then I have to close the app and start again.

3. Its astonishing how HD ads can load, no problem; the content on the other hand? Hope you have a lot of time..one of the worst apps I've ever used.

4. Using the super premium plan has basically no benefits, also there aren't any interesting shows to watch compared to netflix and amazon prime video so paying more than the super plan seems like a waste of money.

5. With a paid subscription, i have to watch one Disney+ hotstar ad + 2 product ads after which the content is supposed to start.

6. With a paid subscription, i have to watch one Disney+ hotstar ad + 2 product ads after which the content is supposed to start.

7. With a paid subscription, i have to watch one Disney+ hotstar ad + 2 product ads after which the content is supposed to start.

8. Sometimes only audio plays with a blank screen, other times it's just stuck on a loading screen.

9. Sometimes only audio plays with a blank screen, other times it's just stuck on a loading screen.

10. Sometimes only audio plays with a blank screen, other times it's just stuck on a loading screen.

11. It doesn't matter if you are using wifi or cellular data, frame rate is poor, making the video very jerky and unwatchable.

1. Fix Disney+ Hotstar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Disney+ Hotstar: Restarting the app will resolve most errors.
2. Update the Disney+ Hotstar App. Here is how:
   1. On Android goto PlayStore » Search for "Disney+ Hotstar" » Open Disney+ Hotstar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Disney+ Hotstar » click "UPDATE".
3. Clear Disney+ Hotstar app cache: Clearing cached data will force your app to retrieve the latest data directly from Disney+ Hotstar servers.
   1. On Android, goto Settings » Apps » Select "Disney+ Hotstar" » click Storage » click "Clear Cache".
4. Check Disney+ Hotstar app permissions. If any of these permissions required to use your device's features are disenabled, Disney+ Hotstar might not work.
5. Uninstall and reinstall Disney+ Hotstar. If nothing else has worked, completely uninstall Disney+ Hotstar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Disney+ Hotstar not working

2. Fix Disney+ Hotstar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Disney+ Hotstar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Disney+ Hotstar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Disney+ Hotstar may not be able to connect to the Internet when running in the background.