Contact Fulldive VR Customer Service

Why chat with our AI Fulldive VR Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Fulldive VR.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. So I was trying to watch a video of The game: Team Fortress 2, and whenever I tried to watch it, it would play 2 seconds of it fine, audio and all, then freeze, says it can't run the video, then downgrades the quality, tries again, diwngrades quality, then says it can't play it, and then the video stops, and everything runs at 1fps.

2. And not Ha-Ha funny.you constantly need to turn your head far left or far right in order to drag the screen back to center the little dog to make selections is interesting but it's a constant pain in the butt on selecting things when you are trying to look at the screen straight on.

3. Completely useless.This app is like no other VR app! Not only do you have access to the entire internet, there is no need for a controller or to use touch screen controls! You can simply use directional control by looking at what you want to select.

4. App description says "all youtube" there is no search function when you click on YouTube, just pages to scroll through, and I couldn't find anything I wanted to watch.

5. Don't expect anything too fancy and make sure if you don't have the full screen function for the app on in your device's settings then put it on, otherwise your image will be off since you can't really make up for it in most "VR" phone holder rigs.

6. Also, and this may be a hardware issue on my end, but the app will rotate clockwise, I can email you with more info.Couldn't watch a single video.

7. "Dive" search returned no results for everything I tried.A bit cheap in some regards but does the job of giving a decent "VR" experience with movies on your phone.

8. I understand how it would be useful to only have to tilt your head and go back to the home page, but this needs to be a feature I can turn off.

9. Can't change video quality, because the video orientation gets messed up and it freezes, only plays audio.

10. Whenever I'm in an app, in this case I was in your roller coaster app, whenever I turn my head to look around, it brings me back to the home screen.

11. As in moving each eye independently so that the user can easily fix any issues that may come up with their particular phone.Edit: Most features have been added back, but nsvisgtion is terrible.

1. Fix Fulldive VR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fulldive VR: Restarting the app will resolve most errors.
2. Update the Fulldive VR App. Here is how:
   1. On Android goto PlayStore » Search for "Fulldive VR" » Open Fulldive VR - Virtual Reality » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fulldive VR » click "UPDATE".
3. Clear Fulldive VR - Virtual Reality app cache: Clearing cached data will force your app to retrieve the latest data directly from Fulldive VR servers.
   1. On Android, goto Settings » Apps » Select "Fulldive VR - Virtual Reality" » click Storage » click "Clear Cache".
4. Check Fulldive VR app permissions. If any of these permissions required to use your device's features are disenabled, Fulldive VR might not work.
5. Uninstall and reinstall Fulldive VR. If nothing else has worked, completely uninstall Fulldive VR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fulldive VR not working

2. Fix Fulldive VR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fulldive VR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fulldive VR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fulldive VR may not be able to connect to the Internet when running in the background.