Contact Relief Maps Customer Service

Why chat with our AI Relief Maps Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Relief Maps.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Lame.Nice app, with not so nice maps - hundreds of peaks have wrong altitudes on the map - position of a peak is wrong (very often the peak is located 100-200 m off the real point, or altitude of a peak not corresponds to surrounding izohypses.

2. Uses a total of 11.08kb of background data as opposed to GE using 875b.Cool! I love to be able to explore the map of San Francisco and really be able to see all the hills like on a 3D map! I wish I could exaggerate the apparent elevations by a factor of 2x so the hills stood out even more.

3. Can't think any reason to opt for this app when Google Earth is simply better in every single conceivable way: better ui, smoother and higher quality graphics, more details & features, and settings options that actually work.

4. FUTURE Test route nav (a) and GPX/KML upload (b).No addition over Google Earth or other mapping apps.

5. One typical example: you expand the stats bar from the bottom, now you want to close it, you click an (X) icon and that way you have lost your planned route , with no chances to cancel or redo it quickly.

6. Fre version is VERY basic - no planning route, no download maps... no nothing.

7. I use this for every trail.it's an indie app, and it's obviously not as packed with features as google maps for example.

8. it's very easy to look around and understand the features you see with your eyes, and what their name is (in case of mountain peaks)This is a very frustrating app! It constantly freezes up and has to be rebooted.

9. This app can't even change from metric to imperial units: the option is listed in settings but elevations remain in metric measurements no matter.

10. There is still a bit of work to make it a usable navigation app, maybe it's just missing good testers and people with expertise, if needed I could help.

11. Finding different app for constructing routes and publishing them to a network.) For hyperlocal navigation with 3D view it seems this app would excel.

1. Fix Relief Maps Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Relief Maps: Restarting the app will resolve most errors.
2. Update the Relief Maps App. Here is how:
   1. On Android goto PlayStore » Search for "Relief Maps" » Open Relief Maps - 3D GPS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Relief Maps » click "UPDATE".
3. Clear Relief Maps - 3D GPS app cache: Clearing cached data will force your app to retrieve the latest data directly from Relief Maps servers.
   1. On Android, goto Settings » Apps » Select "Relief Maps - 3D GPS" » click Storage » click "Clear Cache".
4. Check Relief Maps app permissions. If any of these permissions required to use your device's features are disenabled, Relief Maps might not work.
5. Uninstall and reinstall Relief Maps. If nothing else has worked, completely uninstall Relief Maps then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Relief Maps not working

2. Fix Relief Maps Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Relief Maps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Relief Maps not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Relief Maps may not be able to connect to the Internet when running in the background.