Contact TOK FM Customer Service

Why should I report an Issue with TOK FM?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AGORA SA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The quality content however makes you forgive the small annoying technical issues.Good app, with premium it provides a great ad-free experience.

2. Additionally, you are not provided with your subscribed podcasts list nor your favorites via Android Auto, only with the latest podcast list.

3. There are some bugs in the app which might bother you, but support is quite responsive if you report them.Dark mode would be very useful.This is an excellent app which allows you to search for and download any show (featured in Tok FM) in standard mp3 format.

4. The possibility to access old Interviews and broadcasts later as podcasts, or even download it for offline usage, is fantastic.

5. The access to these programs is sometimes delayed, especially on weekends, several hours.All good except the app cannot be controlled on locked screen.

6. Downloads often are painfully slow from Australia.I've been using this app to stay updated on Polish news.

7. The only problem is that links to podcasts on the "Obserwowane" list don't show up right away after the program was aired.

8. It sometimes requires restarts, for example starts to play wrong podcast.

9. However, the ad-free version does NOT work when connected to a car via Android Auto.

10. As soon as you switch to pure Bluetooth, ad-free version works again.

11. Tok FM is only one of two news & info radio stations in Polish.Much improved after last update.

1. Fix TOK FM Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TOK FM: Restarting the app will resolve most errors.
2. Update the TOK FM App. Here is how:
   1. On Android goto PlayStore » Search for "TOK FM" » Open TOK FM » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TOK FM » click "UPDATE".
3. Clear TOK FM app cache: Clearing cached data will force your app to retrieve the latest data directly from TOK FM servers.
   1. On Android, goto Settings » Apps » Select "TOK FM" » click Storage » click "Clear Cache".
4. Check TOK FM app permissions. If any of these permissions required to use your device's features are disenabled, TOK FM might not work.
5. Uninstall and reinstall TOK FM. If nothing else has worked, completely uninstall TOK FM then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TOK FM not working

2. Fix TOK FM Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TOK FM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TOK FM not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TOK FM may not be able to connect to the Internet when running in the background.