Contact Taksi Helsinki Customer Service

Why should I report an Issue with Taksi Helsinki?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Taksi Helsinki Oyj to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Why is there no proper time estimate for the taxi's arrival?Clumsy setup sequence, and even afterwards trying to order the cab only resulted in a bogus error and a state where the app claimed a taxi had been ordered, although none was (according to their call center) and a new one still can't be ordered.

2. I was in urgent need of a taxi but the UX of this app has been designed in a way that was impossible to use it for my purpose.It was easy to set up and use but the map was not the best user interface, I wanted to zoom out and keep it like that but it kept zooming to us.

3. Also to choose the destination address I could only provide the street name and not choose from the map.Gets stuck in the background and uses battery like crazy (oneplus6 android 9,oxygenos 905).

4. Friendly, professional drivers and app works accurately.If I try to register for this service, every I get past the SMS verification, it gets stuck with a message "Loading local dispatch info", and as such, the app is not usable.

5. Missing the feature to order several cars for a larger group.Positioning when dragging on the map doesn't get the street address (number), only the street name.

6. It happens every time after ordering a taxi, have force quit to fix it.

7. I spent 10 minutes looking for taxi manually in the neighbourhood!It has always worked well whenever I've had to use a cab in recent times.

8. Great!Terrible experience today with bad starting point placement, not updating the trip status in time.

9. Unable to register, gets stuck on "loading local dispatch".

10. I'm sorry but the app is unusable 😥 on the map when you want to zoom out it automatically zoom in again and again to the point that you can't find the place you were looking for.

11. Also on the registration part, even if you have completed the registery, when you press back, it goes all the way back to the starting point.

1. Fix Taksi Helsinki Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Taksi Helsinki: Restarting the app will resolve most errors.
2. Update the Taksi Helsinki App. Here is how:
   1. On Android goto PlayStore » Search for "Taksi Helsinki" » Open Taksi Helsinki » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Taksi Helsinki » click "UPDATE".
3. Clear Taksi Helsinki app cache: Clearing cached data will force your app to retrieve the latest data directly from Taksi Helsinki servers.
   1. On Android, goto Settings » Apps » Select "Taksi Helsinki" » click Storage » click "Clear Cache".
4. Check Taksi Helsinki app permissions. If any of these permissions required to use your device's features are disenabled, Taksi Helsinki might not work.
5. Uninstall and reinstall Taksi Helsinki. If nothing else has worked, completely uninstall Taksi Helsinki then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Taksi Helsinki not working

2. Fix Taksi Helsinki Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Taksi Helsinki be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Taksi Helsinki not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Taksi Helsinki may not be able to connect to the Internet when running in the background.