Published by FUNKE MEDIENGRUPPE on Jul 25, 2024

Report an issue with WAZ News.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with WAZ News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FUNKE MEDIENGRUPPE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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WAZ News Customer Insights

1. Naja, Hauptsache monetarisieren, wer stört sich schon an der verschlechterten User experience?Eine Menge Blödsinn den man nicht braucht.

2. Dafür fände ich auch mehr Werbung okay.Die neue Version geht im Ausland ueberhaupt nicht.

3. Nachrichten unterdurchschnittlich.It’s not much more than the mobile website with minor improvements....besonders die Anbindung an das Tippspiel ist sehr praktisch!Also Leute, mal ehrlich 5 Push Nachrichten an einem Tag zu BVB.

4. Die Hotline kann dabei auch nicht helfen und sieht den Fehler auch nicht bei sich.

5. Loginprobleme, Artikel werden nicht korrekt angezeigt oder die Newsletter ist leer.

6. Die alte war 3mal besser.Anfangs lief die App bei mir recht gut, in der letzten Zeit wurden push/werbenachrichten integriert.

7. Aber ich denke die Bewertungen hier sprechen für sichZu wenig kostenlose Beiträge.

8. Diverse technische Probleme.

9. Nun stürzt die App andauernd ab.

Steps to Troubleshoot & Fix WAZ News Issues

1. Fix WAZ News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WAZ News: Restarting the app will resolve most errors.
  2. Update the WAZ News App. Here is how:
    1. On Android goto PlayStore » Search for "WAZ News" » Open WAZ News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WAZ News » click "UPDATE".
  3. Clear WAZ News app cache: Clearing cached data will force your app to retrieve the latest data directly from WAZ News servers.
    1. On Android, goto Settings » Apps » Select "WAZ News" » click Storage » click "Clear Cache".
  4. Check WAZ News app permissions. If any of these permissions required to use your device's features are disenabled, WAZ News might not work.
  5. Uninstall and reinstall WAZ News. If nothing else has worked, completely uninstall WAZ News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WAZ News not working


2. Fix WAZ News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WAZ News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WAZ News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WAZ News may not be able to connect to the Internet when running in the background.

Reported Issues