Contact Crosswords Customer Service

Why should I report an Issue with Crosswords?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Benjamin Lochmann New Media GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Some words are placed next to each other and the resulting cross word makes no sense and/ or there is no hint to the resulting word.I love this game ... BUT.... There are a fair few spelling errors in the puzzles (of the words we're trying to guess) and when you finish one puzzle, it sometimes finishes 2 puzzles? I wish it'd be fixed and some new puzzles added!Display is much to busy.

2. Or words such as FIBER & METER are spelled FIBRE & METRE.Many words are rejected at first then accepted later with the same spelling I tried previously .

3. wish it had a way to check word's spelling to make sure it's correct.Good functional crossword but really needs something larger than the 7 inch tablet.

4. otherwise, I love n recommend this game!The good: You choose the difficulty level you want to play.

5. For instance a lot of American words that contain a Z are usually spelled with an S in Britain.

6. Some words are regularly repeated between puzzles and others are just a little too obscure.Just ok.

7. Words are spelled Britsh style not American.

8. I could get used to the strange way the clues are displayed, but, quite often the keyboard conceals most of the puzzle and you have to scroll up to see the clue you are working on.challenging. Fun for those that like to exercise their brain.

9. It would be nice to add the option to show other description for example, instead of showing the solution immediately.

10. Lots of UK words....not USAWow, they broke it.

11. this is one of those games I willingly spend time with - you can learn with it, according to your language level.

1. Fix Crosswords Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Crosswords: Restarting the app will resolve most errors.
2. Update the Crosswords App. Here is how:
   1. On Android goto PlayStore » Search for "Crosswords" » Open Crosswords » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Crosswords » click "UPDATE".
3. Clear Crosswords app cache: Clearing cached data will force your app to retrieve the latest data directly from Crosswords servers.
   1. On Android, goto Settings » Apps » Select "Crosswords" » click Storage » click "Clear Cache".
4. Check Crosswords app permissions. If any of these permissions required to use your device's features are disenabled, Crosswords might not work.
5. Uninstall and reinstall Crosswords. If nothing else has worked, completely uninstall Crosswords then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Crosswords not working

2. Fix Crosswords Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Crosswords be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Crosswords not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Crosswords may not be able to connect to the Internet when running in the background.