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1. I'd have given a higher rating if it wasn't for the error messages as the app can work very well.The app would be so much better if it would actually work all the time... when I try to use it on multiple occasions I'm receiving either ' error messages/ server not found ' or ' no bus services available near you ' ( when I'm on the bus stop).

2. Also when you're at a stop with multiple bus stops within a small area, the app can be inaccurate with where you are, the app also says there are a lot of 'server errors', nearly every day, in fact and it can be quite frustrating.Overall it does what it says on the can.

3. The main feature, showing the nearest bus stop information on the main screen, only works half the time; often requiring multiple restarts of the app to correct itself.

4. Buses don't load on the live map, bus stops don't tell you when the next bus is, and when you click on a bus to see its schedule, 2 or 3 times it will return a "server error" before actually loading the details.

5. App hasn't been updated since 2018 so I would think it's time to fix issues and give us an update.Used to be so useful, you could see where your bus was and how long till it reached you, but lately it's being very buggy.

6. Constant gateway errors , server not found etc... Added to the fact that the journey planner fails to give any realistic options on routes, and telling you that you have to change when you don't.... pretty poor on the wholeThe app runs very poorly.

7. I just wish it would work all the time without the need for me to keep closing and reopenTake the term "real-time information" with a pinch of salt.

8. Almost all the time, it's saying there are no services nearby, despite the fact that I'm stood in a very busy area for buses.

9. This app is in major need of an update as it hasn't been updated for over a year and is full of bugs and no doubt some security issues.

10. Even though it's less accurate, you're better off using Google maps.Very unreliable, very rarely loads bus times, rarely finds bus stops that I'm stood right next to, always says there's no services in my area.

11. For examples the live map doesn't display all the buses and quite often, the bus you want doesn't appear on the map until it's literally two stops away down the road.

1. Fix Arriva UK Bus App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Arriva UK Bus App: Restarting the app will resolve most errors.
2. Update the Arriva UK Bus App App. Here is how:
   1. On Android goto PlayStore » Search for "Arriva UK Bus App" » Open Arriva UK Bus App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Arriva UK Bus App » click "UPDATE".
3. Clear Arriva UK Bus App app cache: Clearing cached data will force your app to retrieve the latest data directly from Arriva UK Bus App servers.
   1. On Android, goto Settings » Apps » Select "Arriva UK Bus App" » click Storage » click "Clear Cache".
4. Check Arriva UK Bus App app permissions. If any of these permissions required to use your device's features are disenabled, Arriva UK Bus App might not work.
5. Uninstall and reinstall Arriva UK Bus App. If nothing else has worked, completely uninstall Arriva UK Bus App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Arriva UK Bus App not working

2. Fix Arriva UK Bus App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Arriva UK Bus App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Arriva UK Bus App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Arriva UK Bus App may not be able to connect to the Internet when running in the background.