Contact Eurovision Song Contest Customer Service

Why should I report an Issue with Eurovision Song Contest?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of digame GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Get closer to the Eurovision Song Contest with the official app, the ultimate companion for fans of the world’s largest live music event.

2. Read the latest news, watch Eurovision performances and get ready for Malmö 2024.

3. The Eurovision Song Contest 2024 will take place on 7, 9 and 11 May.

4. Experience the magic of Eurovision like never before with the official app.

1. (Scroll due to the list not being compact.) Rest of the world gets an e-vote, yet participating countries still need to vote by phone or SMS... What nonsense.

2. It really should be possible to vote via internet, but I guess they want to make money... The app is also slow at times and a bit chaotic to look at.The voting "function" is glitchy AF.

3. Maybe next year, it would be possible to add a translate feature?App doesn't save your scoreboard, what's the point in having this feature if it doesn't retain what you've just spent ages dragging into order? This happens if you close the app and reopen, if you don't use the app for a while (like 10 mins) or if you follow one of link external links.

4. All that painstaking and difficult dragging for nothing.The app says "Thanks for voting" even if your vote didn't go through.

5. It's too late now, I did not find out until voting opened during the show, that app simply works by opening a phone call and pre-filling the number for you.

6. All it does is direct you to make a phone call! This left me unable to vote in Eurovision 2023.

7. I took extra time to research how the app would work when voting opened, even googling "how to use eurovision app" but there were no guides or explicit answers.

8. It makes voting more convoluted if anything, given how much you have to tap & scroll to get to vote for your favourite.

9. Other than that, it was nice to be able to drill down to the artist information and see the lyrics, although it didn't view correctly on my phone missing out the last line.

10. Surely there are plenty of app developers out there who could make this better...?I installed this app because I am unable to vote by mobile phone.

11. Also there's no clear way to see the last song played.Voting "over the app" actually just forwards you to calling the number.

1. Fix Eurovision Song Contest Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Eurovision Song Contest: Restarting the app will resolve most errors.
2. Update the Eurovision Song Contest App. Here is how:
   1. On Android goto PlayStore » Search for "Eurovision Song Contest" » Open Eurovision Song Contest » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eurovision Song Contest » click "UPDATE".
3. Clear Eurovision Song Contest app cache: Clearing cached data will force your app to retrieve the latest data directly from Eurovision Song Contest servers.
   1. On Android, goto Settings » Apps » Select "Eurovision Song Contest" » click Storage » click "Clear Cache".
4. Check Eurovision Song Contest app permissions. If any of these permissions required to use your device's features are disenabled, Eurovision Song Contest might not work.
5. Uninstall and reinstall Eurovision Song Contest. If nothing else has worked, completely uninstall Eurovision Song Contest then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Eurovision Song Contest not working

2. Fix Eurovision Song Contest Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Eurovision Song Contest be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Eurovision Song Contest not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Eurovision Song Contest may not be able to connect to the Internet when running in the background.