Contact stern Customer Service

Why should I report an Issue with stern - Aktuelle Nachrichten?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of G+J Medien GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Excellent!Would liked to read full article...but..it's greyed out...unfortunately you can't read all of the story.I like this app so I can compare with many other news sources to ferret out the "FAKE" news❗Most things are now hidden behind the Stern+ paywall.

2. Will uninstall and use Focus instead.Stern is my favorite German Magazine, I stay connected with Germany and the News here in the US.More and more content that is blocked unless I pay to read...I like it because I get good information abroad from home.

3. Disappointing.I have lived in the United States for the last 30 years and the stern app is my favorite they to stay in touch with the news of Germany on a daily basisAlways up to date.

4. This app is great if you wish to keep up with the news and read a variety of interesting articles.

5. The App is excellent for improving your german if you are an intermediate learner/speaker .

6. Its excellent.With the new update it does not work any longer in the UAE or on my new Galaxy 9S.

7. It is not full of politics and dry subjects.

8. Represents democratic point of view.

9. I use it all the time .

1. Fix stern Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart stern: Restarting the app will resolve most errors.
2. Update the stern App. Here is how:
   1. On Android goto PlayStore » Search for "stern" » Open stern - Aktuelle Nachrichten » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for stern » click "UPDATE".
3. Clear stern - Aktuelle Nachrichten app cache: Clearing cached data will force your app to retrieve the latest data directly from stern servers.
   1. On Android, goto Settings » Apps » Select "stern - Aktuelle Nachrichten" » click Storage » click "Clear Cache".
4. Check stern app permissions. If any of these permissions required to use your device's features are disenabled, stern might not work.
5. Uninstall and reinstall stern. If nothing else has worked, completely uninstall stern then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing stern not working

2. Fix stern Server issues & Internet Connection

1. Check network connection: An unstable Internet will make stern be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to stern not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, stern may not be able to connect to the Internet when running in the background.