Published by G+J Medien GmbH on Oct 28, 2024

Report an issue with Gala.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Gala?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of G+J Medien GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Gala

1. With a makeover in usability and design, this application offers extensive information on several topics: starnews, pictures, videos, royals, beauty+fashion and lifestyle.

2. Get the latest news, opulent slide shows and video clips in this brand-new Gala Starnews Android app 3. 0.

3. Gala Starnews - your access to celebrity life.

Gala Customer Insights

1. DankeEinfach supervery intertainingIts goodAi hait itHaaThe European Royal's so close.Kollabiert zu oft bei mir.

2. I SCRIBBED TOO GALA(SCIENCE)...?fine.Ich finde immer gute und interessante beitraege.

Steps to Troubleshoot & Fix Gala Issues

1. Fix Gala Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gala: Restarting the app will resolve most errors.
  2. Update the Gala App. Here is how:
    1. On Android goto PlayStore » Search for "Gala" » Open Gala » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gala » click "UPDATE".
  3. Clear Gala app cache: Clearing cached data will force your app to retrieve the latest data directly from Gala servers.
    1. On Android, goto Settings » Apps » Select "Gala" » click Storage » click "Clear Cache".
  4. Check Gala app permissions. If any of these permissions required to use your device's features are disenabled, Gala might not work.
  5. Uninstall and reinstall Gala. If nothing else has worked, completely uninstall Gala then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gala not working


2. Fix Gala Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gala be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gala not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gala may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I wish to delete my account to make a fresh start.

    — by Marilysse Nagrampa 2 years ago

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