Published by Martin Patočka on Feb 26, 2025

contact Bonami – Your distinctive home Chat with our AI-based Bonami Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Bonami?



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Why chat with our AI Bonami Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Bonami.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The prices,compared to Vivre for example are significantly higher.When you download the app is in a different language.It should be an option to be available in Romanian or at list in English.You are faster to harvest data than to set application language.

2. However, the following points could use some more work: Can't see the contents of my orders in the app (the functionality is there, it just doesn't seem to work) No sorting option for search results (interestingly, this is most annoying for their best stocked categories of products).

3. I do not know much about their business practice but they went more than out of their way today to help return lost property to a complete stranger (me), and as far as I am concerned that is the type of people you want to do business with.

4. I want to edit the size i want to filter by, but I don't have this optionThere are several things which I don't like about Bonami (both app version and online site): 1.

5. I like their products, but seeing a new product or a "not to be missed" offer every day is just bad marketing in my opinion.I like the products but the application needs to be improved.

6. the return policy is complicated: you have to write them e-mails, attach photos, waste a lot of time with unnecessary steps 3.

7. Scrolling is just time wasting.The apps' button are in Czech for some reason while the rest of the text is in my selected local language.

8. I tried searching for "product name" plus "color", but then I had to manually look for the right size.

9. Special thanks to Kuba, Naty and Domca.Just 1 star because my order dates from June 30, it supposed to arrive on July 7-11 but nothing.

10. But dang, they were fast in taking the money.It is very difficult to find a product without the options of filtering and sorting.

11. when giving them feedback about their return policy and experience, the reply of the employee was that I should've read their policy before buying and this is it.

Steps to Troubleshoot & Fix Bonami Issues

1. Fix Bonami Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bonami: Restarting the app will resolve most errors.
  2. Update the Bonami App. Here is how:
    1. On Android goto PlayStore » Search for "Bonami" » Open Bonami – Your distinctive home » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bonami » click "UPDATE".
  3. Clear Bonami – Your distinctive home app cache: Clearing cached data will force your app to retrieve the latest data directly from Bonami servers.
    1. On Android, goto Settings » Apps » Select "Bonami – Your distinctive home" » click Storage » click "Clear Cache".
  4. Check Bonami app permissions. If any of these permissions required to use your device's features are disenabled, Bonami might not work.
  5. Uninstall and reinstall Bonami. If nothing else has worked, completely uninstall Bonami then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bonami not working


2. Fix Bonami Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bonami be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bonami not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bonami may not be able to connect to the Internet when running in the background.

Reported Issues

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