Contact JoiPlay Customer Service

Why should I report an Issue with JoiPlay?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JoiPlay to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. JoiPlay is a game interpreter and launcher for RPG Maker XP/VX/VX Ace/MV*, Ren'Py**, TyranoBuilder and HTML based games. * RPG Maker Plugin for JoiPlay must be installed to play RPG Maker XP, VX and VX Ace games. ** Ren'Py Plugin for JoiPlay must be installed to play Ren'Py games.

2. Estimated compatibility rates are 70% for RPG Maker XP/VX/VX Ace games and %90 for other game types.

3. JoiPlay doesn't includes any games and requires legally obtained game files to play them.

4. JoiPlay doesn't emulate Windows or any operation system so games that depend on Windows APIs or uncommon Node. js classes/functions won't work.

5. Storage permission is required to read and write game files.

6. RPG Maker XP, RPG Maker VX, RPG Maker VX Ace and RPG Maker MV are trademarks of Enterbrain.

7. TyranoBuilder is a trademark of STRIKEWORKS.

1. Would give it 1 star due to making it more complicated just to fail at playing, but the older versions do work pretty well and hopefully it will be fixed in the future.I was trying to use it to play the latest English version of "The Witch's House" and was disappointed to see that the game's textures were all sorts of messed up.

2. I can't give 5 stars tho, because after some time most games just don't work, they're stuck on black screen until I redownload the game or remove a save file.

3. The audio of when the pokemon cries are supposed to work in certain areas of the game and when I open the menu screen the noises it makes when I open it do not work.

4. I wanted to play DDLC, but everytime I try to open the game, it gives me a loading screen, and then it goes back to the Joiplay home screen.

5. It really sucks, because I like the UI and controls in this app, but it doesn't work most of the timeCan play any HTML game you want as long as its on your device.

6. I need a fix badly, I really wanted to play the game.This app has worked well for me on my phone for a few months.

7. None of the games I used to be able to play work, and it no longer easy to use.

8. In short stick with the older version if you actually want to play a game.

9. Other than that good for Renpy and RPGMaker, but that file fix would make it perfect.As soon as you updated the application, the sound on all of my games is not working.

10. Anyway to fix these issues? I would like to be able to play again.Old version was easy to use and despite some hiccups worked pretty well...the newest version works poorly.

11. I keep getting the message File Operations are limited on Android 11 and I see this as I can't access my external storage where most of my games are.

1. Fix JoiPlay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JoiPlay: Restarting the app will resolve most errors.
2. Update the JoiPlay App. Here is how:
   1. On Android goto PlayStore » Search for "JoiPlay" » Open JoiPlay » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JoiPlay » click "UPDATE".
3. Clear JoiPlay app cache: Clearing cached data will force your app to retrieve the latest data directly from JoiPlay servers.
   1. On Android, goto Settings » Apps » Select "JoiPlay" » click Storage » click "Clear Cache".
4. Check JoiPlay app permissions. If any of these permissions required to use your device's features are disenabled, JoiPlay might not work.
5. Uninstall and reinstall JoiPlay. If nothing else has worked, completely uninstall JoiPlay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JoiPlay not working

2. Fix JoiPlay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JoiPlay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JoiPlay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JoiPlay may not be able to connect to the Internet when running in the background.