Contact Zulily Customer Service

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1. Also, a $9 return charge on a t-shirt, kind of high, although it was stated loud and clear ahead of the purchase.Zulily is getting me into trouble!! I cannot help myself with this app! With all the different brands and items they carry, along with the super cheap prices, it's impossible for me not to keep shopping! The items are of good quality (almost always) and just the huge range of products is amazing! I especially love the storage/organization items and the home decor! Great stuff! Love Zulily and highly recommend!I've only made 3 or 4 orders.

2. Zulily used to be a fun shopping experience, you'd wait a few weeks to receive items cheaper than elsewhere.

3. I have shopped with them several times but it does not seem to be worth it.Zulily is totally awesome and I have been shopping there for years and have a very diversified and unique wardrobe for work due to it.

4. I canceled an order and wasn't supposed to be charged but was! BUYER BEWARE.The various items are great, but shipping is crazy long and you don't know exactly how long it's going to take.

5. Customer service is fine, but the time and cost may not be worth it.I love Zulily, but this app is another story.

6. Search doesn't work right, can't look for specific types of clothing, sometimes can't filter by size, all the designer curated "events" show the same thing repeatedly.

7. One order I received a stained item, the other item took over 3 weeks to arrive.

8. A major complaint that I have, is that when I perform a customized search, if I press the back button (after looking at a specific item), it makes me perform the search all over again.

9. No thank you.I tried to return an item for the first time, and the app kept freezing as soon as I hit "return item".

10. It would be nice if it kept the search filters and took me back to the search results, instead of making me restart the entire search simply because I clicked on a product in the search results.

11. The comparison prices given are beyond ridiculous! The items take forever to arrive and are often not what was advertised.

1. Fix Zulily Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zulily: Restarting the app will resolve most errors.
2. Update the Zulily App. Here is how:
   1. On Android goto PlayStore » Search for "Zulily" » Open Zulily » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zulily » click "UPDATE".
3. Clear Zulily app cache: Clearing cached data will force your app to retrieve the latest data directly from Zulily servers.
   1. On Android, goto Settings » Apps » Select "Zulily" » click Storage » click "Clear Cache".
4. Check Zulily app permissions. If any of these permissions required to use your device's features are disenabled, Zulily might not work.
5. Uninstall and reinstall Zulily. If nothing else has worked, completely uninstall Zulily then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zulily not working

2. Fix Zulily Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zulily be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zulily not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zulily may not be able to connect to the Internet when running in the background.