Contact Magic Cross Stitch Customer Service

Why should I report an Issue with Magic Cross Stitch: Pixel Art?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ZiMAD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Other than that I enjoy this game.At first, the coloring was fun and exciting, but the farther along I go, the pictures starts to lag, not want to move, the game kicks me out of the app, and if I color a picture and it kicks me out, I have to start the same picture all over again.

2. Editing to add, I LOVE the new story feature! This adds a fun new element to the game.Update: Still love the game but lately the game has been crashing & you end up losing all your work and have to start over.

3. I don't think I will ever stop using it...unless I run out of pics to work with.New images haven't been added to the library in months (besides the daily images) and I see numerous duplicates of the same images as well.

4. It gets really annoying to have to stop because of ssooo many ads, like every few seconds, or have to stop and get coins.I like the tools that are there, you can color large spaces at 1 time.

5. I pay for content and games I like, but never once the game is just greedy and annoying like this one.Update 4/09/23... App has completely stopped working.

6. Life intervened, and it's been months since I've had time to play it.

7. The colors are very vibrant even though sometimes I wonder about the color schemes but in the end it nearly always looks great once you finish.

8. The ads while you're coloring a picture are a little inconvenient but you get coins for watching them.

9. Sure you can skip but I play this to relax, not watch a 10 second ad every 2 minutes.

10. It lets me log in, & when I start to play it kicks me out completely.

11. When I watched the ad, I couldn't even select a level to start and it did another forced watch or pay.

1. Fix Magic Cross Stitch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Magic Cross Stitch: Restarting the app will resolve most errors.
2. Update the Magic Cross Stitch App. Here is how:
   1. On Android goto PlayStore » Search for "Magic Cross Stitch" » Open Magic Cross Stitch: Pixel Art » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magic Cross Stitch » click "UPDATE".
3. Clear Magic Cross Stitch: Pixel Art app cache: Clearing cached data will force your app to retrieve the latest data directly from Magic Cross Stitch servers.
   1. On Android, goto Settings » Apps » Select "Magic Cross Stitch: Pixel Art" » click Storage » click "Clear Cache".
4. Check Magic Cross Stitch app permissions. If any of these permissions required to use your device's features are disenabled, Magic Cross Stitch might not work.
5. Uninstall and reinstall Magic Cross Stitch. If nothing else has worked, completely uninstall Magic Cross Stitch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Magic Cross Stitch not working

2. Fix Magic Cross Stitch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Magic Cross Stitch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Magic Cross Stitch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Magic Cross Stitch may not be able to connect to the Internet when running in the background.