Contact Zain KSA Customer Service

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1. As you will have to change it to mobily or STC eventually.Very bad application and very vert bad customer services ( through phone and through zain stories) - i failed to renew my pacakage (flex digital) although i paid - it cost me two time payment (113 SAR/time) without renew , other wise customer services very very bad they didn't support you by any mean - really i regret to use Zain.Too much bad 👎 working, very slowly and tenseful۔A refresh option should appear every five seconds.

2. WhatsApp calls are a headache! I regret joining the zain network!came for hajj, got a Zain sim, and i am regretting every minute of it, througout makka, the internet doesnt work and the speed is miserable.

3. My motto,just keep it simple and uncomplicated.It was very hard for me to recharge my balance in this network there's no any option only pay advance or receive monthly bills how about my balance how can I use that to register the new unlimited bundle????The worst service you could have.

4. I hope they will improve their network, but I want to get rid of their pathetic quality of service.The worst network ever I have come across .

5. It needs a great deal to be improved .Very poor service , low coverage and low speed Area: As sanadid Street , As Salamah, Jeddah.

6. They want me to stay till next week without any service, calles, internet until next week.

7. Bad experieZain is the worst network I have ever seen.It reminds me of my modem connection decades ago.

8. We ordered a specific package that has international calls but we were given something else, it's OK, mistakes happen but not fix the problem here is what's not excepted.

9. I called to complain but they ask for the name of service provider who does not want to identify himself.

10. Please fix it or remove it.Zain app,is perfect easy to use and works excellent every time.

11. Save urself the trouble and dont get Zain.

1. Fix Zain KSA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zain KSA: Restarting the app will resolve most errors.
2. Update the Zain KSA App. Here is how:
   1. On Android goto PlayStore » Search for "Zain KSA" » Open Zain KSA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zain KSA » click "UPDATE".
3. Clear Zain KSA app cache: Clearing cached data will force your app to retrieve the latest data directly from Zain KSA servers.
   1. On Android, goto Settings » Apps » Select "Zain KSA" » click Storage » click "Clear Cache".
4. Check Zain KSA app permissions. If any of these permissions required to use your device's features are disenabled, Zain KSA might not work.
5. Uninstall and reinstall Zain KSA. If nothing else has worked, completely uninstall Zain KSA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zain KSA not working

2. Fix Zain KSA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zain KSA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zain KSA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zain KSA may not be able to connect to the Internet when running in the background.