Contact ToChat Customer Service

Why should I report an Issue with ToChat - Make Friends Nearby?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of YueXin Technology Co., Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Just to message someone... This app is ridiculous.. go use TinderThe distance feature is completely broken, says someone is close to you, and they end up being across the country.I think it has a lot of potential, I think you need to change the gems that you have to buy to a subscription service like Tinder has.

2. Death to this app.0 stars actually, 8 gems to send messages A SINGLE MESSAGE! You literally have to pay to talk to people.

3. As long as the subscription doesn't force you to buy but instead make the subscription optional, still allow people to message for free bit have limited likes.

4. You can't get free gems by watching adds and the prices for the monthly subscription is the price of tinder platinum.

5. So if you feel like paying to text someone, then this app is for you!it's good but I think you use diamonds just have inbox conversations with other people.Don't try and use this internationally, my account has been permanently banned.

6. It's FULL of bots and scammer profiles, and you can only message someone if you have the gems to do it.

7. So just get that instead.This is a good app if ur willing to pay the money for every individual message and be prepared to spend $$$ to have fun conversations.

8. Gems are free, but the tasks you have to do to earn them.. it's not worth it.

9. It pretends to be a Snap call and plays the default snap call ring tone, leading probably more than one person to hit the answer button, taking them to the app store for this trashy app.

10. SUPPORT IS NON-EXISTENT.There has to be some free way to earn coins.

11. And without some way to earn free currency this app is simply unsustainable.

1. Fix ToChat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ToChat: Restarting the app will resolve most errors.
2. Update the ToChat App. Here is how:
   1. On Android goto PlayStore » Search for "ToChat" » Open ToChat - Make Friends Nearby » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ToChat » click "UPDATE".
3. Clear ToChat - Make Friends Nearby app cache: Clearing cached data will force your app to retrieve the latest data directly from ToChat servers.
   1. On Android, goto Settings » Apps » Select "ToChat - Make Friends Nearby" » click Storage » click "Clear Cache".
4. Check ToChat app permissions. If any of these permissions required to use your device's features are disenabled, ToChat might not work.
5. Uninstall and reinstall ToChat. If nothing else has worked, completely uninstall ToChat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ToChat not working

2. Fix ToChat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ToChat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ToChat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ToChat may not be able to connect to the Internet when running in the background.