Published by MSG Entertainment Group, LLC on Mar 5, 2024

Report an issue with MSG Madison Square Garden Offi.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with MSG Madison Square Garden Offi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MSG Entertainment Group, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MSG Madison Square Garden Offi image 1 contact MSG Madison Square Garden Offi image 2

About MSG Madison Square Garden Offi

1. Entering MSG is now fully digital – the MSG App allows you to access and manage your tickets and memberships from one location.

2. The MSG App is the official app for your visit to the World’s Most Famous Arena!

3. You can also discover venue features, plan your visit, view upcoming events through our intuitive calendar, and even book a luxury suite for select events.

MSG Madison Square Garden Offi Customer Insights

1. Issue is backImpossible to find account button, hard to log in with different emails, terrible UI/UXDoesn't work when trying to access calendarKeeps crashing when trying to view calendarThis app is horrible.

2. Also, it decided one day that it would no longer rotate, which is a huge problem when you have a pressure crack in your screen that would interfere with the barcode scanner in portrait but not in landscape, but now, for no conceivable reason, it won't let me get to landscapeGreat site for ticket details.

3. I hadn't opened this app in some time and I caught it chewing up nearly a gig of data sending some kind of "background info." Go in your settings and see how much data it's eating on you, especially if you don't have an unlimited plan.

4. Needed to sign out to log into another account and the app is refusing to sign me out.App keeps crashing after it loads, when you click on Calendar.

5. I've tried uninstallint/installing, connecting via different wifi's and cellular data and it is still not allowing me to connect.

6. Great sound and facilities second to none.Frustrating interface and poor functionality.

7. This is ridiculous.Can open the calendar it keep stopping horrible 👎Folks watch this app.

8. Message says, "internet connection appears to be offline" for both connecting through ticketmaster AND MSG.

9. Great place to see live groups.

10. I have a game on Dec 8th and do not know how we will be able to show proof of purchase.

11. Terrible interface.

Steps to Troubleshoot & Fix MSG Madison Square Garden Offi Issues

1. Fix MSG Madison Square Garden Offi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MSG Madison Square Garden Offi: Restarting the app will resolve most errors.
  2. Update the MSG Madison Square Garden Offi App. Here is how:
    1. On Android goto PlayStore » Search for "MSG Madison Square Garden Offi" » Open MSG Madison Square Garden Offi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MSG Madison Square Garden Offi » click "UPDATE".
  3. Clear MSG Madison Square Garden Offi app cache: Clearing cached data will force your app to retrieve the latest data directly from MSG Madison Square Garden Offi servers.
    1. On Android, goto Settings » Apps » Select "MSG Madison Square Garden Offi" » click Storage » click "Clear Cache".
  4. Check MSG Madison Square Garden Offi app permissions. If any of these permissions required to use your device's features are disenabled, MSG Madison Square Garden Offi might not work.
  5. Uninstall and reinstall MSG Madison Square Garden Offi. If nothing else has worked, completely uninstall MSG Madison Square Garden Offi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MSG Madison Square Garden Offi not working


2. Fix MSG Madison Square Garden Offi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MSG Madison Square Garden Offi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MSG Madison Square Garden Offi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MSG Madison Square Garden Offi may not be able to connect to the Internet when running in the background.

Reported Issues