Contact myPantone Customer Service

Why chat with our AI myPantone Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of myPantone.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Ironic really given the importance of pantone in the design world.new book not included- metallic SOLID coated! And pantone didn't tell anyone the replaced PREMIUM metallics.... pink and purple waayyy off.....pantone System holds people hostage to their standard by preventing a conversion from RGB or Hex to a realisticly similar colour in Pantone.

2. No option to convert colour numbers to Pantone.. how dumb is that?! search using numbers sensitive to spaces.Hey Pantone, It is about time, Is there a possibility you are gonna release an update for the app which isboptimised for newer android versions (android 9).

3. Launced a complaint email but no news from the developer....Very nice but I have question about how to forward color on WhatsApp or email etc as I can not see any button in AndroidExcellent app, purchased but now unable to find it on play storeI liked this, but now it keeps saying the license has expired.

4. In dire need of design refresh (still rocking the iOS look) and an update to not crash on Android 9.

5. For example, it keeps showing the first Swatch you open, no matter what shade you tap subsequently.App desperately needs to be updated.

6. out of date color books and disaapointing UI thaf does not for building or effectively sharing palettes.

7. but more than that prevents conversion unless u use a lengthy process through you graphic designer.

8. dont waste your moneyI paid the license and yet can't access to it.

9. From my experience so far ur approach with this seems very laid- back.

10. look forward to a response! cheersQuite bug ridden.

1. Fix myPantone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart myPantone: Restarting the app will resolve most errors.
2. Update the myPantone App. Here is how:
   1. On Android goto PlayStore » Search for "myPantone" » Open myPantone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myPantone » click "UPDATE".
3. Clear myPantone app cache: Clearing cached data will force your app to retrieve the latest data directly from myPantone servers.
   1. On Android, goto Settings » Apps » Select "myPantone" » click Storage » click "Clear Cache".
4. Check myPantone app permissions. If any of these permissions required to use your device's features are disenabled, myPantone might not work.
5. Uninstall and reinstall myPantone. If nothing else has worked, completely uninstall myPantone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing myPantone not working

2. Fix myPantone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make myPantone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to myPantone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, myPantone may not be able to connect to the Internet when running in the background.