Published by AnyueTeam on Oct 7, 2023

Report an issue with MoRead.
Send the customer service your feedback so they can fix your issue asap.



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Chat with our AppContacter AI Support


Why should I report an Issue with MoRead?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AnyueTeam to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MoRead Customer Insights

Steps to Troubleshoot & Fix MoRead Issues

1. Fix MoRead Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MoRead: Restarting the app will resolve most errors.
  2. Update the MoRead App. Here is how:
    1. On Android goto PlayStore » Search for "MoRead" » Open MoRead » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MoRead » click "UPDATE".
  3. Clear MoRead app cache: Clearing cached data will force your app to retrieve the latest data directly from MoRead servers.
    1. On Android, goto Settings » Apps » Select "MoRead" » click Storage » click "Clear Cache".
  4. Check MoRead app permissions. If any of these permissions required to use your device's features are disenabled, MoRead might not work.
  5. Uninstall and reinstall MoRead. If nothing else has worked, completely uninstall MoRead then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MoRead not working


2. Fix MoRead Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MoRead be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MoRead not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MoRead may not be able to connect to the Internet when running in the background.

Reported Issues