Contact FOX 13 News Utah Customer Service

Why should I report an Issue with FOX 13 News Utah?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The E.W. Scripps Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We're celebrating what makes our community great, giving you context to understand local issues and sharing solutions to help you solve problems. • Get up-to-the-minute breaking news alerts and stories. • Tap 'Top News' to read the most important news of the day as curated by our local news teams. • Tap 'Most Recent' to read the news stories published most recently. • Get full support for Dark Mode and Light Mode based on your device preference. • Watch video on demand clips from recent newscasts. • You're in control over what you want to watch and when. • Get daily video weather updates from your trusted local weather team. • Stay up to date with hourly and daily weather forecasts. • View interactive weather radar to help you track rain, snow and storms. • Get weather conditions and forecasts for your location.

2. "FOX 13 News Utah gives you up-to-the-minute local news, breaking news alerts, 24/7 live streaming video, accurate weather forecasts, severe weather updates, and in-depth investigations from the local news station you know and trust.

3. Connect to your community through our local news app.

4. We're committed to continually improving your experience in our app.

5. Please let us know how we're doing by leaving a review in the Google Play Store".

1. Perhaps your videos are in a format not compatible with android phones? I have an Samsung Galaxy S22 Ultra 5G with maxed out memory.I've had nothing but problems since, well I can't remember when! This is one of very few news apps local to me, and what's up with the freaking 3 gigs of storage from this app! I've deleted everything this app had to do with, and still has a need for over 3 gigs of storage! What the frogs??? And since latest update, app won't stay open, it just crashes! Looks like I'm not the only one!Im not sure why all the negitive reviews about articles not opening and video clips not playing.

2. Please fix this! It used to be a good app.I don't know what you use to load video, but while the ads load fine, any news video does not load and all I see is the rotating arcs, spinning, and spinning, and spinning, and spinning,.... Pretty sad that having a year old, top-of-the-line android phone from Samsung and I can't load a video off of your app.

3. Almost like they are a day behind real time.OMG the update you did is the best! Now I can watch videos without my phone timing out and it will just play the next video in the queue.

4. I've had this app installed a very long time and always the same issues with video playback, all this time and no improvements has been made and also get the same issues on other devices too.I've had this app and most of the previous versions for at least a couple yrs.

5. I'll get my news elsewhere.I'm not able to get any sound at all on videos anymore and I'm using the sound function correctly.

6. I don't really like the live streaming very much because the breaks are so close together and play the same commercials over a over.This app literally crashes every single time I open it.

7. The video gets overlapped with another news video and never shows video, just get a black screen.

8. Other times the video won't load and freezes up.

9. I've actually never been able to read a single news story on this app.

10. I don't have time to watch the news in the mornings, so the app is a great place to catch up.

11. Good job on the update!!! One thing you should add is being able to share the videos.

1. Fix FOX 13 News Utah Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FOX 13 News Utah: Restarting the app will resolve most errors.
2. Update the FOX 13 News Utah App. Here is how:
   1. On Android goto PlayStore » Search for "FOX 13 News Utah" » Open FOX 13 News Utah » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FOX 13 News Utah » click "UPDATE".
3. Clear FOX 13 News Utah app cache: Clearing cached data will force your app to retrieve the latest data directly from FOX 13 News Utah servers.
   1. On Android, goto Settings » Apps » Select "FOX 13 News Utah" » click Storage » click "Clear Cache".
4. Check FOX 13 News Utah app permissions. If any of these permissions required to use your device's features are disenabled, FOX 13 News Utah might not work.
5. Uninstall and reinstall FOX 13 News Utah. If nothing else has worked, completely uninstall FOX 13 News Utah then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FOX 13 News Utah not working

2. Fix FOX 13 News Utah Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FOX 13 News Utah be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FOX 13 News Utah not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FOX 13 News Utah may not be able to connect to the Internet when running in the background.