Published by winkypinky on Sep 2, 2024

Report an issue with My Puppy Pug.
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Why should I report an Issue with My Puppy Pug - Care and Groom?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of winkypinky to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact My Puppy Pug - Care and Groom image 1 contact My Puppy Pug - Care and Groom image 2

About My Puppy Pug - Care and Groom

1. Wash each part of the body with suitable products, like soap for the body and shampoo for the hair.

2. Ensure his needs and offer the food he asks for, even if is milk or some biscuits, or a hotdog and a fish.

3. Keep playing and add an artistic part where you will rebuild his home together.

4. Go on the slide, play with a ball, maybe have a bump on the other playing devices.

5. Paint it, add some nice smelling flowers, a mat and personalize it with the bowl of milk and biscuits.

6. Begin your adventure with the cleaning part of the game.

7. Swipe the dirt, throw away the leftovers into the bin and remove any stains that might be spread on the floor.

8. Create a unique aspect to suit the pug and make sure you use your creativity and style to do it.

9. Once he is full and tired of playing you will move along to the dress up.

10. After all the cleaning you will give him a bubble bath and you will make sure that dirty fur is cleaned.

11. Check out this dog game and look at this adorable pug that needs a grooming.

My Puppy Pug Customer Insights

1. this game is get so many time to loading and this game is hanged my phone.wayyyy too many ads for my toddler to enjoy.she discarded this game real fastsoooooo many ads like try our new games and stuffalways go to the adds.it will not allow the child to playTulane More than a 6th the best way to do that is to say the year andvery bad game it doesn't download only very very bad gamei searched for zyclon and this came up.

2. my child loves this game and I would pay for it I could because this ads are so bad and she can't figure out how to exit them.

3. But I start download this game.I am trying to open this game .

4. I will delete it tonight.I like this game very much.

Steps to Troubleshoot & Fix My Puppy Pug Issues

1. Fix My Puppy Pug Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Puppy Pug: Restarting the app will resolve most errors.
  2. Update the My Puppy Pug App. Here is how:
    1. On Android goto PlayStore » Search for "My Puppy Pug" » Open My Puppy Pug - Care and Groom » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Puppy Pug » click "UPDATE".
  3. Clear My Puppy Pug - Care and Groom app cache: Clearing cached data will force your app to retrieve the latest data directly from My Puppy Pug servers.
    1. On Android, goto Settings » Apps » Select "My Puppy Pug - Care and Groom" » click Storage » click "Clear Cache".
  4. Check My Puppy Pug app permissions. If any of these permissions required to use your device's features are disenabled, My Puppy Pug might not work.
  5. Uninstall and reinstall My Puppy Pug. If nothing else has worked, completely uninstall My Puppy Pug then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Puppy Pug not working


2. Fix My Puppy Pug Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Puppy Pug be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Puppy Pug not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Puppy Pug may not be able to connect to the Internet when running in the background.

Reported Issues