Contact Wind Creek Customer Service

Why should I report an Issue with Wind Creek?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wind Creek Casino to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Win prizes and rewards for dining, entertainment and hotel stays. • Play mobile games for FREE and earn real world rewards all from the convenience of your mobile device. • Enjoy the same high level of friendly, hands-on customer service experienced at Wind Creek Casinos and Hotels from our dedicated Wind Creek casino community managers. • Participate in our online players community where you can get in the conversation with players like you or simply stay social with friends.

2. Get the details you want on casino events, whether you’re at home, on the town or on the casino floor. • Redeem rewards at the WSTORE for everything people love to do at Wind Creek Casinos and Hotels – from Spa Treatments and dining to stays, music and much, much more.

3. Take your Wind Creek Casino experience wherever you go with the Wind Creek mobile app!

4. Keep up with all the promotions and events happening at your favorite Wind Creek property.

5. Plus, play in completely FREE online tournaments where everyone gets in on the excitement. • View your reward status, point balance, and offers.

6. Check your rewards status and casino offers from within the app.

7. Play exciting games completely for FREE!

8. This application is for entertainment purposes only.

9. Download the new Wind Creek mobile app by Wind Creek Hospitality today.

1. I have auto updates turned on for my app but sometimes I have to manually go to the Play Store (I'm using a new-ish Android device/phone) and select the Wind Creek app for an update.If anyone has had success on this app, they must be a high roller losing lots of money in between small wins.

2. The credit for playing online in order to buy free play became so overprice it wasn't worth the time.

3. It no longer gives me access to perks such as free plays, food credits, or room stays, which I thought was mostly the reason to play.this app sucks.

4. I found that the comp dollars, food credits, and casino points on the app were never in sync with what appeared on the slot machine, the notifications I received by email, what the card desk staff told me, and what the restaurant cashier saw when I paid for my visit.

5. Also when playing games and I start to win something all of a sudden it has to check my location and I have to restart the app, definitely not a fan.At one time, this was my favorite app, but lately the app is disappointing 😞.

6. You need 800,000 points to enter a drawing for a few dollars of free play.

7. I would REALLY appreciate this being fixed promptly because as it stands there is no way to play in a tournament or anything! PLEASE FIX ASAP.

8. Has happened in tournament play to or it just will say they r fixing problems come back later.

9. you can't play a round without the geolocation coming and it justs stays in the middle of your screen.

10. Love casino but app needs attention.I give it a 2, I don't see the point in giving the free spin option, the most I've one from it was a dollar and can't win anything else for some months now.

11. Was told game is setup to perform the reset so its mandatory NOT to get booted during a tournament.

1. Fix Wind Creek Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wind Creek: Restarting the app will resolve most errors.
2. Update the Wind Creek App. Here is how:
   1. On Android goto PlayStore » Search for "Wind Creek" » Open Wind Creek » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wind Creek » click "UPDATE".
3. Clear Wind Creek app cache: Clearing cached data will force your app to retrieve the latest data directly from Wind Creek servers.
   1. On Android, goto Settings » Apps » Select "Wind Creek" » click Storage » click "Clear Cache".
4. Check Wind Creek app permissions. If any of these permissions required to use your device's features are disenabled, Wind Creek might not work.
5. Uninstall and reinstall Wind Creek. If nothing else has worked, completely uninstall Wind Creek then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wind Creek not working

2. Fix Wind Creek Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wind Creek be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wind Creek not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wind Creek may not be able to connect to the Internet when running in the background.