Contact Rave Customer Service

Why chat with our AI Rave Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Rave.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I can see the frames if I continuously press play and the audio cutting in and out so I know the video link works, it's rave that doesn't.

2. I couldn't hear anything being said to me and the movies continued to play in the background even after exiting.I don't want to be harsh because I don't know many apps that i can use to watch movies or videos with others.

3. I definitely plan to share it with my friends.There are few complaints about Rave that I have, like Hulu should also be a streaming option, The app crashes once in a while, The quality of the video goes down and can't be changed, etc.

4. Just awful.Rave is an amazing app, I use it to watch movies with friends and loved ones across the country and world.

5. I logged in perfectly the first time but then when I was going to watch the next episode on Netflix it wanted me to login in again.

6. Witch it doesn't lots of glitches and no its not synced with the people your watching videos with specially if they aren't connected to a wifi connection and are either using data or a hotspot.

7. I'd love to see what future updates have in store.It doesn't let you login into Netflix after the first time.

8. i'm only using this because it's the only thing my friend and i can use; otherwise i would've uninstalled this way sooner.It's an amazing concept and idea and would be a welcome social distancing tool to keep us connected with loved ones during this crises.

9. I reccomend this app 100%.Well first Netflix wouldn't work but I sent a message to tell them about it hoping it would get fixed.

10. As well as the mini player refuses to show video but the audio works great.

11. I will be 1 minute into the video while my friends will have to skip all of it just to watch with me.

1. Fix Rave Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rave: Restarting the app will resolve most errors.
2. Update the Rave App. Here is how:
   1. On Android goto PlayStore » Search for "Rave" » Open Rave – Watch Party » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rave » click "UPDATE".
3. Clear Rave – Watch Party app cache: Clearing cached data will force your app to retrieve the latest data directly from Rave servers.
   1. On Android, goto Settings » Apps » Select "Rave – Watch Party" » click Storage » click "Clear Cache".
4. Check Rave app permissions. If any of these permissions required to use your device's features are disenabled, Rave might not work.
5. Uninstall and reinstall Rave. If nothing else has worked, completely uninstall Rave then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rave not working

2. Fix Rave Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rave be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rave not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rave may not be able to connect to the Internet when running in the background.