Published by xie jianjun

Report an issue with schat.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with schat -free Live chat video?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of xie jianjun to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

schat Customer Insights

Steps to Troubleshoot & Fix schat Issues

1. Fix schat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart schat: Restarting the app will resolve most errors.
  2. Update the schat App. Here is how:
    1. On Android goto PlayStore » Search for "schat" » Open schat -free Live chat video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for schat » click "UPDATE".
  3. Clear schat -free Live chat video app cache: Clearing cached data will force your app to retrieve the latest data directly from schat servers.
    1. On Android, goto Settings » Apps » Select "schat -free Live chat video" » click Storage » click "Clear Cache".
  4. Check schat app permissions. If any of these permissions required to use your device's features are disenabled, schat might not work.
  5. Uninstall and reinstall schat. If nothing else has worked, completely uninstall schat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing schat not working


2. Fix schat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make schat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to schat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, schat may not be able to connect to the Internet when running in the background.

Reported Issues