Contact News 9 Weather Customer Service

Why should I report an Issue with News 9 Weather?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Griffin Communications, L.L.C. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Take the News 9 Weather team wherever you go with News 9 Weather app.

2. Get the latest forecasts, radars, alerts, and videos from Chief Meteorologist David Payne.

1. Usage of terms on the radar map that only a meteorologist would fully understand and appreciate, not for the normal person just wanting to check the local weather.

2. thanks.Tired of long ads popping up every time I try to watch the weather! The worst time this happened was right after I got a tornado warning for my area.

3. Very disappointing, because I like the layers.The playback for the News 9 Radar (covers OKC Metro Only) option has gone to every 5 minutes instead of being every minute like it used to be, over the previous 20 minutes.

4. The weather info is more difficult to find and the notifications don't work right.

5. If I get a weather alert notification, when I click it I should be taken to the alert page, not the front page and have to go find it.

6. Just all around disappointed in the new version, so I'll be uninstalling.I use this app to keep track of weather, not only for me, but also different areas for family.

7. I do like how the app more closely follows news 9's weather forecasting in the hourly & daily sections.Zero stars if I could.

8. I'm not sure what sound (if any) alerts you to severe weather.

9. DO NOT COUNT ON THIS APP TO WORK IF YOU HAVE A WEATHER EMERGENCYChange from previous app was less than graceful.

10. The general public does not care about every aspect of the weather.

11. However when I go to the Google App Store as it instructs, information comes up about the update but it never tells me whether I have or have not updated it as there's no option to tell it update.

1. Fix News 9 Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart News 9 Weather: Restarting the app will resolve most errors.
2. Update the News 9 Weather App. Here is how:
   1. On Android goto PlayStore » Search for "News 9 Weather" » Open News 9 Weather » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for News 9 Weather » click "UPDATE".
3. Clear News 9 Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from News 9 Weather servers.
   1. On Android, goto Settings » Apps » Select "News 9 Weather" » click Storage » click "Clear Cache".
4. Check News 9 Weather app permissions. If any of these permissions required to use your device's features are disenabled, News 9 Weather might not work.
5. Uninstall and reinstall News 9 Weather. If nothing else has worked, completely uninstall News 9 Weather then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing News 9 Weather not working

2. Fix News 9 Weather Server issues & Internet Connection

1. Check network connection: An unstable Internet will make News 9 Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to News 9 Weather not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, News 9 Weather may not be able to connect to the Internet when running in the background.