Contact WBIR10 WX Customer Service

Why should I report an Issue with WBIR10 WX?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TEGNA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app is horrible now! Won't update weather for location, super slow, needs a lot of work to improve!Since the last update I get no hourly or daily, no current info, and the map only sometimes shows precipitation if I wait 5 mins or so, if at all.

2. the "follow me" feature is stuck on a recent place that I traveled and will not update to me, the dot on my location shows Jefferson City, not Knoxville, it freezes a lot of the time.

3. :(Horrible experience! This app used to be great, loved it! Actually work for a wireless carrier, told my customers to download it for local weather info.

4. I moved from Knoxville to Ga 8 years ago but still kept WBIR weather app because it worked so well, but now it wont follow me and the functions wont work hardly.

5. Was at one time an outstanding app.I love the app however the ads on the top that scroll for games that show there's a fish game that scrolls and on my Samsung 9 it makes an underwater sound and the only way to get rid of the sound is to shut my phone off.

6. When I close the Wbir app the sound is still on my phone I don't think it's my phone It might have something to do with the app because it only does this when I check the weather please get rid of the adds they are annoyingHaving to find another weather app.

7. Needs more color contrast or an option to change color scheme.It used to be a very good app but lately doesn't work like it should.

8. Current temp does not update, off by as much as ten degrees most of the time.

9. I have it set to the Follow Me location "While using this app."Before update I loved this app.

10. Good weather app that provides everything I need for planning trips or activities.

11. My map shows Jefferson City, TN, several miles away.

1. Fix WBIR10 WX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WBIR10 WX: Restarting the app will resolve most errors.
2. Update the WBIR10 WX App. Here is how:
   1. On Android goto PlayStore » Search for "WBIR10 WX" » Open WBIR10 WX » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WBIR10 WX » click "UPDATE".
3. Clear WBIR10 WX app cache: Clearing cached data will force your app to retrieve the latest data directly from WBIR10 WX servers.
   1. On Android, goto Settings » Apps » Select "WBIR10 WX" » click Storage » click "Clear Cache".
4. Check WBIR10 WX app permissions. If any of these permissions required to use your device's features are disenabled, WBIR10 WX might not work.
5. Uninstall and reinstall WBIR10 WX. If nothing else has worked, completely uninstall WBIR10 WX then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WBIR10 WX not working

2. Fix WBIR10 WX Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WBIR10 WX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WBIR10 WX not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WBIR10 WX may not be able to connect to the Internet when running in the background.