Published by The Washington Post

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Why should I report an Issue with Washington Post Video?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Washington Post to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Washington Post Video

1. Washington Post Video is your place for the most-discussed, viral clips of the day, analysis and commentary from our award-winning reporters, and in-depth explainers that will get you ready for that dinner party chatter.

2. Leaning back for some quality couch time?

3. Check out our Features—documentary work that takes you to the places and people who matter.

Washington Post Video Customer Insights

1. My only suggestion would be to pipe the live video streams that are on the website from time to time into it.not functioning correctly.

2. This app is a fantastic addition to the other Washington Post apps.

3. I appreciate the quality of the content.

Steps to Troubleshoot & Fix Washington Post Video Issues

1. Fix Washington Post Video Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Washington Post Video: Restarting the app will resolve most errors.
  2. Update the Washington Post Video App. Here is how:
    1. On Android goto PlayStore » Search for "Washington Post Video" » Open Washington Post Video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Washington Post Video » click "UPDATE".
  3. Clear Washington Post Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Washington Post Video servers.
    1. On Android, goto Settings » Apps » Select "Washington Post Video" » click Storage » click "Clear Cache".
  4. Check Washington Post Video app permissions. If any of these permissions required to use your device's features are disenabled, Washington Post Video might not work.
  5. Uninstall and reinstall Washington Post Video. If nothing else has worked, completely uninstall Washington Post Video then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Washington Post Video not working


2. Fix Washington Post Video Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Washington Post Video be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Washington Post Video not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Washington Post Video may not be able to connect to the Internet when running in the background.

Reported Issues