Published by Akshat Developer

Report an issue with BB chat.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with BB chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Akshat Developer to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

BB chat Customer Insights

Steps to Troubleshoot & Fix BB chat Issues

1. Fix BB chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BB chat: Restarting the app will resolve most errors.
  2. Update the BB chat App. Here is how:
    1. On Android goto PlayStore » Search for "BB chat" » Open BB chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BB chat » click "UPDATE".
  3. Clear BB chat app cache: Clearing cached data will force your app to retrieve the latest data directly from BB chat servers.
    1. On Android, goto Settings » Apps » Select "BB chat" » click Storage » click "Clear Cache".
  4. Check BB chat app permissions. If any of these permissions required to use your device's features are disenabled, BB chat might not work.
  5. Uninstall and reinstall BB chat. If nothing else has worked, completely uninstall BB chat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BB chat not working


2. Fix BB chat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BB chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BB chat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BB chat may not be able to connect to the Internet when running in the background.

Reported Issues