Published by RACV

contact RACV Car Share Chat with our AI-based RACV Car Share Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with RACV Car Share?



characters left:

Why chat with our AI RACV Car Share Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of RACV Car Share.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Gonna look for an alternative to RACV.If you're going to disable the ability to book via the website then you should make sure the app works well.

2. Have used competitors and racv have the best cars and the best prices! Be great if you could extend your bookings thoughAwful app.

3. Did anyone do any UAT on this at all?App crashed a number of times during sign up, and then had errors when I tried to book!Can't login ... Can't see text when type.

4. Im betting you spent a fortune on internal developers for an app that a 10 year old could build.Terribly designed app.

5. The car share service generally is the easiest way to hire a car in Melbourne.

6. Would highly recommend.So convenient!! Love this service and how you can unlock the car with your mobile.

7. Waste of timeCan't select time of booking.

8. A previous version always logged me out, but now it works well and as expected.

9. Mostly short trips of about 1-3 hours.Great overall experience.

10. "Error while creating booking." Helpful message, that one.

11. This app was super user friendly and easy to navigate.

Steps to Troubleshoot & Fix RACV Car Share Issues

1. Fix RACV Car Share Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RACV Car Share: Restarting the app will resolve most errors.
  2. Update the RACV Car Share App. Here is how:
    1. On Android goto PlayStore » Search for "RACV Car Share" » Open RACV Car Share » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RACV Car Share » click "UPDATE".
  3. Clear RACV Car Share app cache: Clearing cached data will force your app to retrieve the latest data directly from RACV Car Share servers.
    1. On Android, goto Settings » Apps » Select "RACV Car Share" » click Storage » click "Clear Cache".
  4. Check RACV Car Share app permissions. If any of these permissions required to use your device's features are disenabled, RACV Car Share might not work.
  5. Uninstall and reinstall RACV Car Share. If nothing else has worked, completely uninstall RACV Car Share then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RACV Car Share not working


2. Fix RACV Car Share Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RACV Car Share be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RACV Car Share not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RACV Car Share may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!

More from the developer