Contact RACV Car Share Customer Service

Why should I report an Issue with RACV Car Share?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RACV to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Gonna look for an alternative to RACV.If you're going to disable the ability to book via the website then you should make sure the app works well.

2. Have used competitors and racv have the best cars and the best prices! Be great if you could extend your bookings thoughAwful app.

3. Did anyone do any UAT on this at all?App crashed a number of times during sign up, and then had errors when I tried to book!Can't login ... Can't see text when type.

4. Im betting you spent a fortune on internal developers for an app that a 10 year old could build.Terribly designed app.

5. The car share service generally is the easiest way to hire a car in Melbourne.

6. Would highly recommend.So convenient!! Love this service and how you can unlock the car with your mobile.

7. Waste of timeCan't select time of booking.

8. A previous version always logged me out, but now it works well and as expected.

9. Mostly short trips of about 1-3 hours.Great overall experience.

10. "Error while creating booking." Helpful message, that one.

11. This app was super user friendly and easy to navigate.

1. Fix RACV Car Share Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RACV Car Share: Restarting the app will resolve most errors.
2. Update the RACV Car Share App. Here is how:
   1. On Android goto PlayStore » Search for "RACV Car Share" » Open RACV Car Share » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RACV Car Share » click "UPDATE".
3. Clear RACV Car Share app cache: Clearing cached data will force your app to retrieve the latest data directly from RACV Car Share servers.
   1. On Android, goto Settings » Apps » Select "RACV Car Share" » click Storage » click "Clear Cache".
4. Check RACV Car Share app permissions. If any of these permissions required to use your device's features are disenabled, RACV Car Share might not work.
5. Uninstall and reinstall RACV Car Share. If nothing else has worked, completely uninstall RACV Car Share then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RACV Car Share not working

2. Fix RACV Car Share Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RACV Car Share be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RACV Car Share not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RACV Car Share may not be able to connect to the Internet when running in the background.